Hospital Appointments - experiences during COVID-19 outbreak Survey

Healthwatch continues to work on our core function of gathering public and patient feedback across the areas that impact you and your health and care services.

We want to hear from patients, carers and family members who should have attended a hospital appointment in the last few months which has been affected by the COVID-19 outbreak.

Your responses will be taken anonymously. However, what we will be doing is sharing our overall findings with the systems that underpin the Lincolnshire and UK health and care infrastructure, this information will be crucial for future learning. Together we can help them listen, understand and develop future crisis planning with you in mind.

The survey will only take a few minutes so if you are able to share your views, this will help us provide rich and real time information for the services.

Healthwatch is committed to sharing your voice … Healthwatch is here working for you!

Many thanks for your support

1.In response to the COVID-19 outbreak how worried do you feel about going to hospital for necessary care not related to COVID-19 symptoms?

2.Are you or someone you care for currently needing treatment or services from hospital?

Yes

No

3.If yes and you/they have not yet attended a hospital appointment, why is this?

Fear of contracting COVID-19

I feel the message from the NHS is that we should not be going into hospital at the moment

I don’t have COVID-19 so don’t think I'll be treated

The condition has improved

I am unable to get transport to my appointment

I am waiting to receive my appointment information/letter

I forgot about my appointment

The appointment was cancelled

Other (please specify)

4.If you/they have attended a hospital appointment since the COVID-19 outbreak what was the experience like?

6.Which hospital does this appointment relate to?

Other (please specify)

7.Please include your email address so we can contact you to talk about your experience in more detail if needed

10.Gender - Which gender group are you in?

Male

Female

Other (please specify)

Thank you for taking part.

During the COVID-19 outbreak HWLincs will for the time being be changing its working practices to safeguard our staff, volunteers and most importantly the public. You can still contact us in a number of ways

For general HWLincs enquiries please call 07436 582000
For health and care signposting support please call 07436 582001
Or alternatively email info@healthwatchlincolnshire.co.uk or enquiries@hwlincs.co.uk