Greenwich Parent Carer Participation Forum
Special Educational Needs and Disabilities (SEND) Survey for Parents and Carers using Services in Royal Borough of Greenwich November 2021

GPCPF parents survey May 2022

A key role of Greenwich's Parent Carer Participation Forum is to work in partnership with commissioners and service providers to represent the views of parents and carers in order to influence services and get the best provision for children and young people aged 0-25 with SEND in Royal Greenwich.

Please help us do this by completing our survey.Your responses will be fed back to the Local Authority and NHS South East London CCG (Greenwich) to enable them to make informed decisions that will deliver more efficient and effective services to you as a parent, carer or family member looking after a child or young person with SEND. We will also publish the findings of this survey on our website. https://greenwichpcpf.org/
On behalf of GPCPF Advisory Group

If you like any help to complete this survey,please give me a call and I can arrange a time with support you.
Carol Foyle 07852101492

admin@greenwichpcpf.org

Thank you for your help.

Question Title

* 1. Do you consider your child to have special educational needs and disabilities that require support for them to achieve their goals in life? Can you tell us how long you waited for your childs diagnosis. If your still waiting please tell us how long, you have been waiting ?

Yes

Can you tell us how long you waited for your childs diagnosis. If your still waiting please tell us how long ,you have been waiting ?

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* 2. If yes, please describe your child's disability (please tick all that apply)

Social, emotional and mental health

Sensory (hearing, sight)

Physical disability

Learning difficulty

Communication and interaction

Autism - ASD

ADHD

Other (please specify)

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* 3. Please can you tell us the age of your son/daughter with SEND and what school or educational setting they attend?

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* 4. Can you tell us which proffessional/s or person other than you as a parent identifed your son/daughter needs

By a GP

By a family member

By a health visitor

By a nursery or class teacher or Special Needs Co-ordinator (SENCO)

By an educational psychologist

By a voluntary organisation

By Children's Centre worker

By an Early Years Inclusion facilitator

By a maternity unit

Other (please specify)

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* 5. How satisfied were you with the identification of your child's needs?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

N/A

If you are dissatisfied or very dissatisfied with the identification of your child's needs, please tell us why

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* 6. If you made a request for an assessment for Attention deficit hyperactivity disorder (ADHD) or Autism spectrum disorder (ASD) services or diagnosis. How satisified were you with the time taken to receive your assessemnt/dIagnosis ?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

N/A

If you are dissatisfied or very dissatisfied with the identification of your child's needs, please tell us why

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* 7. Please can you tell us about any intervention or support you received while you were waiting for your son/daughter to be assessed?

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* 8. If youre son/daughter was placed on a waiting list to be assessed,did someone you keep updated about the waiting time?

Yes

comments

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* 9. Once your son/daughter was assessed, can you tell us how helpful you have found the support/ intervention/service provded?

Yes

comments

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* 10. Can you tell us if you didnt receive the support or intervention you expected what would have been helpful to you?

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* 11. If you made a request for an assessment for access to services from Speech and language, Occupational therapy, Audiology. How satisified were you with the time taken to receive your assessment ?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

N/A

If you are dissatisfied or very dissatisfied with the identification of your child's needs, please tell us why

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* 12. If you made a referral to CAMHS How satisified were you with the time taken to receive your assessment ?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

N/A

If you are dissatisfied or very dissatisfied with the identification of your child's needs, please tell us why

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* 13. If you were informed that your child did not meet the criteria for those services listed in question 6 to 11 how satisified were you with the advice given or information of alternative services that may be available to your child?

Very satisfied

Satisfied

Dissatisfied

Very dissatisfied

N/A

If you are dissatisfied or very dissatisfied with the identification of your child's needs, please tell us why

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* 14. Does your son/daughter have a Education, Health and Care Plan EHCP?

Yes

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* 15. Were you satisfied with the EHCP assessment process ?

Yes

N/A

Please tell us about your experience of the process.

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* 16. Do you feel your son/daughters EHCP is written in a way that is clear and concise enough?

Yes

N/A

Please provide us with examples if possible

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* 17. If your son/daughter does not have a Education, Health and Care Plan (EHCP)do they receive any support/input via SEN Support as decribed in the linked document https://search3.openobjects.com/mediamanager/greenwich/asch/files/22014_sen_booklet_final.pdf

Yes

comments

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* 18. If your child received support at school or at any other educational setting, how satisfied are you with the following?

	Very satisfied	Satisfied	Dissatisfied	Very dissatisfied	neither satified or dissatified
The level of support your child receives at school/educational setting	The level of support your child receives at school/educational setting Very satisfied	The level of support your child receives at school/educational setting Satisfied	The level of support your child receives at school/educational setting Dissatisfied	The level of support your child receives at school/educational setting Very dissatisfied	The level of support your child receives at school/educational setting neither satified or dissatified
That your child has had a positive experience of transition into school setting or between settings	That your child has had a positive experience of transition into school setting or between settings Very satisfied	That your child has had a positive experience of transition into school setting or between settings Satisfied	That your child has had a positive experience of transition into school setting or between settings Dissatisfied	That your child has had a positive experience of transition into school setting or between settings Very dissatisfied	That your child has had a positive experience of transition into school setting or between settings neither satified or dissatified
The communication that you recieve about your child's progress at school	The communication that you recieve about your child's progress at school Very satisfied	The communication that you recieve about your child's progress at school Satisfied	The communication that you recieve about your child's progress at school Dissatisfied	The communication that you recieve about your child's progress at school Very dissatisfied	The communication that you recieve about your child's progress at school neither satified or dissatified
That you are listened to and your views are considered	That you are listened to and your views are considered Very satisfied	That you are listened to and your views are considered Satisfied	That you are listened to and your views are considered Dissatisfied	That you are listened to and your views are considered Very dissatisfied	That you are listened to and your views are considered neither satified or dissatified
That the support your child receives is making a positive difference	That the support your child receives is making a positive difference Very satisfied	That the support your child receives is making a positive difference Satisfied	That the support your child receives is making a positive difference Dissatisfied	That the support your child receives is making a positive difference Very dissatisfied	That the support your child receives is making a positive difference neither satified or dissatified
Support and input from your SENCO	Support and input from your SENCO Very satisfied	Support and input from your SENCO Satisfied	Support and input from your SENCO Dissatisfied	Support and input from your SENCO Very dissatisfied	Support and input from your SENCO neither satified or dissatified

Please tell us any thing esle you would like us to know about your experience/s?

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* 19. Please tell us the age of your son/daughter at the time of receiving the support you are feeding back about in question 17 ?

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* 20. If you have decided to home educate you son and daughter, can you tell us why you made this decision and where did you receive any support from?

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* 21. These statements relate to support services you currently use. Please tell us to what extent you agree or disagree

	Strongly agree	Agree	Disagree	Strongly disagree
You and your child's views are listened to and points raised are taken into account	You and your child's views are listened to and points raised are taken into account Strongly agree	You and your child's views are listened to and points raised are taken into account Agree	You and your child's views are listened to and points raised are taken into account Disagree	You and your child's views are listened to and points raised are taken into account Strongly disagree
You are involved in planning your child's support	You are involved in planning your child's support Strongly agree	You are involved in planning your child's support Agree	You are involved in planning your child's support Disagree	You are involved in planning your child's support Strongly disagree
Information provided is adequate enough for you to make informed decisions about the support your child needs	Information provided is adequate enough for you to make informed decisions about the support your child needs Strongly agree	Information provided is adequate enough for you to make informed decisions about the support your child needs Agree	Information provided is adequate enough for you to make informed decisions about the support your child needs Disagree	Information provided is adequate enough for you to make informed decisions about the support your child needs Strongly disagree
You are actively involved in your child's assessments	You are actively involved in your child's assessments Strongly agree	You are actively involved in your child's assessments Agree	You are actively involved in your child's assessments Disagree	You are actively involved in your child's assessments Strongly disagree
Your child's needs are being met	Your child's needs are being met Strongly agree	Your child's needs are being met Agree	Your child's needs are being met Disagree	Your child's needs are being met Strongly disagree
You have a positive relationship with the people involved in supporting and planning support for your child	You have a positive relationship with the people involved in supporting and planning support for your child Strongly agree	You have a positive relationship with the people involved in supporting and planning support for your child Agree	You have a positive relationship with the people involved in supporting and planning support for your child Disagree	You have a positive relationship with the people involved in supporting and planning support for your child Strongly disagree
Your child's needs are reviewed annually and you are actively involved	Your child's needs are reviewed annually and you are actively involved Strongly agree	Your child's needs are reviewed annually and you are actively involved Agree	Your child's needs are reviewed annually and you are actively involved Disagree	Your child's needs are reviewed annually and you are actively involved Strongly disagree

other

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* 22. These statements relate to the impact support services have had on your son/daughter's life.

	Strongly agree	Agree	Disagree	Strongly disagree
The support my child receives has made a positive difference to my child's life	The support my child receives has made a positive difference to my child's life Strongly agree	The support my child receives has made a positive difference to my child's life Agree	The support my child receives has made a positive difference to my child's life Disagree	The support my child receives has made a positive difference to my child's life Strongly disagree
The support my child receives has improved my child's relationship with their family	The support my child receives has improved my child's relationship with their family Strongly agree	The support my child receives has improved my child's relationship with their family Agree	The support my child receives has improved my child's relationship with their family Disagree	The support my child receives has improved my child's relationship with their family Strongly disagree
The support my child receives has improved my child's relationships with other children	The support my child receives has improved my child's relationships with other children Strongly agree	The support my child receives has improved my child's relationships with other children Agree	The support my child receives has improved my child's relationships with other children Disagree	The support my child receives has improved my child's relationships with other children Strongly disagree
The support my child receives has led to my child being more successful at school	The support my child receives has led to my child being more successful at school Strongly agree	The support my child receives has led to my child being more successful at school Agree	The support my child receives has led to my child being more successful at school Disagree	The support my child receives has led to my child being more successful at school Strongly disagree
The support my child receives has improved my relationship with my child	The support my child receives has improved my relationship with my child Strongly agree	The support my child receives has improved my relationship with my child Agree	The support my child receives has improved my relationship with my child Disagree	The support my child receives has improved my relationship with my child Strongly disagree
The support my child receives has improved my child's life chances and outcomes for the future	The support my child receives has improved my child's life chances and outcomes for the future Strongly agree	The support my child receives has improved my child's life chances and outcomes for the future Agree	The support my child receives has improved my child's life chances and outcomes for the future Disagree	The support my child receives has improved my child's life chances and outcomes for the future Strongly disagree
The support I received as a parent has equipped me to feel better informed and equipped to understand and support my child's needs	The support I received as a parent has equipped me to feel better informed and equipped to understand and support my child's needs Strongly agree	The support I received as a parent has equipped me to feel better informed and equipped to understand and support my child's needs Agree	The support I received as a parent has equipped me to feel better informed and equipped to understand and support my child's needs Disagree	The support I received as a parent has equipped me to feel better informed and equipped to understand and support my child's needs Strongly disagree

General Comments

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* 23. As Royal Greenwich's official parent-led independent group/forum for families and young people with SEND 0-25, do you have any suggestions how we could improve the way we provide information to you as parents? please tell us about any topic you would like us to cover at one of our forum meetings or as a workshop https://greenwichpcpf.org/

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* 24. How do you currently access information about SEND services in Greenwich (tick all that apply)

RBG Local Offer Web page

Greenwich CCG

Greenwich Parent Carer Participation Forum

Greenwich's SENDIASS (Special Educational Needs Information and Support Service)

my local parent support group ie Greenwich Downs, AIM, Greenwich NAS , Greenwich Mencap etc

Greenwich Carers Service

Social Media

National information and support organisations, NAS. Scope , Mencap, Contact etc

Nursery/ School/College

Leaflets

Family Information Service

Events

Other (please specify)

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* 25. The Council's Local Offer
The Children and Families Act changed the way in which children and young people with Special Educational Needs and Disabilities (SEND) are supported at school and in the community. The Act was implemented in September 2014. From September 2014 every local authority was required to have a “local offer” which informs parent/carers and young people with SEND what is provided in their local area, including what to expect from local early years providers, schools, colleges, health and social care. In addition, it includes information on how decisions are made about how services are allocated, how to request a personal budget, how to access more specialist support and how to complain or appeal. https://www.royalgreenwich.gov.uk/info/200236/children_with_additional_needs/1671/about_the_local_offer

	Yes	No
Are you aware of the Council's Local Offer website?	Are you aware of the Council's Local Offer website? Yes	Are you aware of the Council's Local Offer website? No
Have you read the Council's Local Offer?	Have you read the Council's Local Offer? Yes	Have you read the Council's Local Offer? No
Have you used the Local Offer website?	Have you used the Local Offer website? Yes	Have you used the Local Offer website? No
Was it easy to use the website?	Was it easy to use the website? Yes	Was it easy to use the website? No
Did you find the information you were looking for?	Did you find the information you were looking for? Yes	Did you find the information you were looking for? No

If you didn't find the information you were looking for, or the website wasn't easy to use please provide details here.

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* 26. Do you have any suggestions for how we could improve the Local Offer or the Local Offer website?

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* 27. Do you have any suggestions on how we can improve services for children and young people with special educational needs and disabilities?

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* 28. If you would like to become a member of Greenwich Parent Carer Participation Forum please click on https://greenwichpcpf.org/join-us/
If you would like to know more about GPCPF,please let us have your name and email address and a member of the Advisory group will make contact .

If you would like us to contact you please provide your contact details .

Name

Email Address

Phone Number