West Suffolk Hospital Service User Survey for Maternity and Neonatal Services 2023

We're listening, share your story with us...

The West Suffolk Maternity and Neonatal Voices Partnership (MNVP) would value hearing about your experience of maternity and neonatal care.

We thank you for your time.

INFORMATION ABOUT DATA SHARING

All feedback you share will remain anonymous unless, you specify differently. Information and data you share with us within the survey will be shared with West Suffolk Foundation Trust, West Suffolk Intergrated Care Board, Public Health Suffolk County Council and Health Watch Suffolk to help improve and change maternity and neonatal services across the region. All data will be held for a maximum of a year and then destroyed.

Question Title

* 1. Where did you give birth?

Home

West Suffolk Hopsital

Other (please specify)

Question Title

* 2. How would you rate your care in labour and birth from the West Suffolk Hospital staffing team?

	LABOUR	BIRTH	POSTBIRTH
VERY SAFE	VERY SAFE LABOUR	VERY SAFE BIRTH	VERY SAFE POSTBIRTH
SAFE	SAFE LABOUR	SAFE BIRTH	SAFE POSTBIRTH
AVERAGE	AVERAGE LABOUR	AVERAGE BIRTH	AVERAGE POSTBIRTH
UNSAFE	UNSAFE LABOUR	UNSAFE BIRTH	UNSAFE POSTBIRTH
VERY UNSAFE	VERY UNSAFE LABOUR	VERY UNSAFE BIRTH	VERY UNSAFE POSTBIRTH
INADEQUATE	INADEQUATE LABOUR	INADEQUATE BIRTH	INADEQUATE POSTBIRTH
VARYING DEGREES OF SAFTEY THROUGHOUT MY LABOUR, BIRTH AND POSTBIRTH EXPEIRENCE	VARYING DEGREES OF SAFTEY THROUGHOUT MY LABOUR, BIRTH AND POSTBIRTH EXPEIRENCE LABOUR	VARYING DEGREES OF SAFTEY THROUGHOUT MY LABOUR, BIRTH AND POSTBIRTH EXPEIRENCE BIRTH	VARYING DEGREES OF SAFTEY THROUGHOUT MY LABOUR, BIRTH AND POSTBIRTH EXPEIRENCE POSTBIRTH

Question Title

* 3. What elements of your care if any, left you feeling safe?

Question Title

* 4. What elements of your care if any, left you feeling unsafe?

Question Title

* 5. Did you feel that you had access to continuity of care, both antenatally and
postnatally? For example: Did you see the same person / people throughout your experience?

YES

Additional information:

Question Title

* 6. Did this matter to you?

YES

Comments

Question Title

* 7. Did you feel listened to by the professionals supporting you through your labour, birth and postnatally?

YES

SOMETIMES

Other (please specify)

Question Title

* 8. Did you feel your birth choices were understood, recorded accurately, listened to, and carried out where possible?

YES

SOMETIMES

I MADE NO BIRTH CHOICES

Question Title

* 9. If you felt you weren’t involved in your birth choices, how were you excluded?

Question Title

* 10. How would you describe your birthing experience at West Suffolk Hospital?

OUTSTANDING

VERY GOOD

GOOD

AVERAGE

POOR/REQUIRES IMPROVEMENT

VERY POOR

INADEQUATE

ADDITIONAL COMMENTS

Question Title

* 11. FINAL COMMENTS:

Overall, was thee anything you experienced that could be improved for other service users?

Was there anything you’d like to share with us that made your experience positive which could be replicated for other service users to benefit from?

THANK YOU FOR COMPLETING TODAYS SURVEY!

As a service user, your feedback and involvement in local service change and improvement is really important. If you would like to join the West Suffolk Maternity and Neonatal Voices Partnership please email mvp.wsh@gmail.com and Jen Lindfield-Cross, the West Suffolk MNVP lead will be in touch.

INFORMATION ABOUT DATA SHARING
All feedback you share will remain anonymous unless, you specify differently. Information and data you share with us within the survey will be shared with West Suffolk Foundation Trust, West Suffolk Integrated Care Board, Public Health Suffolk County Council and Health Watch Suffolk to help improve and change maternity and neonatal services across the region. All data shared will be detroyed after

For further questions regarding data protection, MNVP membership, surveys or general enquiries please contact the West Suffolk Hospital Maternity Voices Partnership Chair - Jen Lindfield-Cross. email: mvp.wsh@gmail.com

West Suffolk Hospital Service User Survey for Maternity and Neonatal Services 2023

We're listening, share your story with us...

Question Title

* 1. Where did you give birth?

Question Title

* 2. How would you rate your care in labour and birth from the West Suffolk Hospital staffing team?

Question Title

* 3. What elements of your care if any, left you feeling safe?

Question Title

* 4. What elements of your care if any, left you feeling unsafe?

Question Title

* 5. Did you feel that you had access to continuity of care, both antenatally and postnatally? For example: Did you see the same person / people throughout your experience?

Question Title

* 6. Did this matter to you?

Question Title

* 7. Did you feel listened to by the professionals supporting you through your labour, birth and postnatally?

Question Title

* 8. Did you feel your birth choices were understood, recorded accurately, listened to, and carried out where possible?

Question Title

* 9. If you felt you weren’t involved in your birth choices, how were you excluded?

Question Title

* 10. How would you describe your birthing experience at West Suffolk Hospital?

Question Title

* 11. FINAL COMMENTS: Overall, was thee anything you experienced that could be improved for other service users?Was there anything you’d like to share with us that made your experience positive which could be replicated for other service users to benefit from?

* 5. Did you feel that you had access to continuity of care, both antenatally and
postnatally? For example: Did you see the same person / people throughout your experience?

* 11. FINAL COMMENTS:

Overall, was thee anything you experienced that could be improved for other service users?

Was there anything you’d like to share with us that made your experience positive which could be replicated for other service users to benefit from?