(2022/23 - 134) Imaging Services Patient Experience Survey We are keen to hear your views about your recent visit to Imaging Services. We very much value your feedback and invite you to complete this survey telling what is good about the department and where we can improve. Taking part in the survey is voluntary and your answers will be treated in confidence. Question Title * 1. Which Hospital did you attend? Harrogate District Hospital Ripon Community Hospital Question Title * 2. What type of examination or scan did you attend for? X-ray - Main Department X-ray - Emergency Department CT - Main Department CT - Briary Wing MRI - Main Department MRI - Briary Wing Ultrasound General - Main Department Ultrasound – Antenatal Ultrasound - Macmillan Dales Unit (if you selected this response, please scroll to the end and finish) Dexa - Main Department Dexa - Cedar Fluoroscopy/Interventional Radiology RNI- Nuclear Medicine Mammography I don’t know / I can’t remember Question Title * 3. Did you receive any information regarding your examinations/appointment with the imaging department before you attended today? Yes – Documented Yes - Verbally No, but I would have liked some information I don’t know / I can’t remember I did not need any information Question Title * 4. If you received information about your examination/appointment before you attended today, how helpful was the information? Very helpful Fairly helpful Not helpful at all I don’t know / I can’t remember I did not need any information Question Title * 5. Did all the staff looking after you today introduce themselves to you? Yes - all of them Yes - some of them No - none of them I don’t know / I can’t remember Question Title * 6. Did staff explain the examination in a way that you could understand? Yes definitely Yes to some extent No not at all I don’t know / I can’t remember Question Title * 7. Did you feel you were able to ask any questions you may have had or discuss any concerns? Yes definitely Yes to some extent No not at all I don’t know / I can’t remember Question Title * 8. Was your privacy and dignity maintained at all times? Yes always Yes sometimes No not at all I don’t know / I can’t remember Question Title * 9. Did the staff treat you with courtesy and respect? Yes always Yes sometimes No not at all I don’t know / I can’t remember Question Title * 10. In your opinion, how clean was the department when you visited? Very clean Fairly clean Not at all clean I don’t know / I can’t remember Question Title * 11. Did staff tell you how you would get the results of your examination? Yes definitely Yes to some extent No not at all I don’t know / I can’t remember Question Title * 12. Thinking about your recent visit, overall how was your experience of our Service? Very good Good Neither good nor poor Poor Very poor Question Title * 13. Please do include any comments you may have on our service in the box below Finished - thank you very much for your help.