Waverley Housing - Annual Satisfaction Survey 2016/17 Question Title * 1. Taking everything into account, how satisfied or dissatisfied are you with the overall service we provide? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied No opinion Question Title * 2. Thinking about the last time you had repairs and maintenance carried out, how satisfied or dissatisfied were you with the repairs and maintenance service provided by us? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Have not had a repair in last 12 months Question Title * 3. How good or poor do you feel we are keeping you informed about our services and the decisions we make? Very good Fairly good Neither good nor poor Fairly poor Very poor Question Title * 4. How satisfied or dissatisfied are you with opportunities given to you to participate in Waverley Housing's decision-making processes? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Question Title * 5. Overall, how satisfied or dissatisfied are you with the quality of your home? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Question Title * 6. Overall, how satisfied or dissatisfied are you with Waverley Housing's management of the neighbourhood you live in? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Question Title * 7. Taking into account the homes and services we provide, do you think that the rent for your home represents good or poor value for money? Very good Fairly good Neither good nor poor Fairly poor Very poor Question Title * 8. Contact information to be entered into prize draw Name Address Address 2 City/Town ZIP/Postal Code Email Address Question Title * 9. Is there anything else you want to say? Done