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* 1. Taking everything into account, how satisfied or dissatisfied are you with the overall service we provide?

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* 2. Thinking about the last time you had repairs and maintenance carried out, how satisfied or dissatisfied were you with the repairs and maintenance service provided by us?

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* 3. How good or poor do you feel we are keeping you informed about our services and the decisions we make?

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* 4. How satisfied or dissatisfied are you with opportunities given to you to participate in Waverley Housing's decision-making processes?

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* 5. Overall, how satisfied or dissatisfied are you with the quality of your home?

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* 6. Overall, how satisfied or dissatisfied are you with Waverley Housing's management of the neighbourhood you live in?

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* 7. Taking into account the homes and services we provide, do you think that the rent for your home represents good or poor value for money?

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* 8. Contact information to be entered into prize draw

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* 9. Is there anything else you want to say?

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