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Tele-Psychiatry in Child & Adolescent Mental Health Services (CAMHS) - Opinion Survey

The Child and Adolescent Mental Health (CAMHS) Team is about to trial a research project testing tele-psychiatry to see young people who need an appointment with CAMHS. 

The research project is called CWTCH (Connecting with Telehealth to Children in Hospital)

This research project will give young people in hospital, clinics and other healthcare settings the option to have a 'video appointment' (via phones, tablets, or laptops) with members of the CAMHS team. 

We would like to understand how people feel about using tele-psychiatry for seeing a CAMHS clinician via video rather than face-to-face before we start using it within the service.

This questionnaire is a general public opinion survey regarding the use of tele-psychiatry for CAMHS appointments and we would like to know your thoughts. The questionnaire is open to everyone regardless as to whether you have been involved with CAMHS or not.

Thank you for your time.

If you would like to any more information regarding this project, please contact the CWTCH team.

Charlotte Thomas-Johnson at
charlotte.thomas-johnson@wales.nhs.uk
OR
Gemma Johns at
gemma.johns3@wales.nhs.uk
1.How would you describe yourself?
2.What is your age? 
3.If applicable, how satisfied are you/have you been with the appointments you (or somebody you know) have had with the CAMHS team?
4.If applicable, did you (or somebody you know) have to wait for a CAMHS appointment(s)? 

If yes, how long?
5.What type of healthcare setting do you think tele-psychiatry would be useful for having CAMHS appointments?

6.How satisfied do you think you (or a young person/family/friend) would be (or had been in the past) if offered a tele-psychiatry appointment instead of a face-to-face appointment?
7.How concerned would you be about how you look/come across on the video-link? 
8.How concerned would you be about how the staff member would manage the situation if you/the patient became upset? 
9.How concerned would you be about the quality of the image/internet connection? 
10.How concerned would you be about the quality of rapport (feeling comfortable) between the staff member and self/patient? 
11.How concerned would you be about the staff member's ability to pick up on non-verbal cues? 
12.Please list any concerns or disadvantages of having CAMHS appointments via video:
13.Please list any advantages of having CAMHS appointments via video: 
14.How confident do you think you would be that the staff member could gather the necessary information from a video appointment, as compared to a face-to-face appointment?
15.How likely are you to use this sort of technology for a video appointment in healthcare, or recommend to friends and family? 
16.Any other comments, please add below. 
Thank you very much for your time and effort. 

Best Wishes, 
The CWTCH Team 
Current Progress,
0 of 16 answered