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Our latest Annual Improvement Plan looks back on our achievements in 2022-2023 and forward to the plans we have for 2024-2025 that will help us achieve our mission of keeping South Wales safe by reducing risk.
To help us prioritise our work, we would like your views on what is most important to you and which areas for action you would like us to focus on. We would really appreciate you reading this summary of our proposed objectives and plans and then completing the short survey below. You can also read our full plan here.

The closing date for this survey is 24 January 2024.

Data Protection

South Wales Fire and Rescue Service (SWFRS) processes and protects your personal information with care, in accordance with Data Protection laws. If you would like to find out more information on your data privacy and how SWFRS uses data, please contact: or visit: SWFRS Data Protection. Use this link for Survey Monkey's privacy statement.

This survey does not require any personal information or collect data such as an IP address that might identify you, but you have the option to provide additional detail for some questions.  If you choose to do this, you should avoid including any personal information or details that could identify you. 

You will have the option to provide your contact details so that we can involve you in similar consultations in the future. We rely on your permission to collect and use this information and it will only be used for the purpose(s) specified and will not be shared.

You will also have the option to provide information relating to your protected characteristics, e.g., age, ethnicity, and religion.  You can choose whether to provide these details.  If you do, it will be used for statistical analysis and monitoring our equality and diversity plans.

Survey results will be used to help us define our future activities and make South Wales safer for everyone. Data collected will be retained for three years after the survey closes.  Only authorised staff have access to survey information, and they receive regular data protection training.
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