Information & Advice Survey for Carers |
Why is it important?
Quality information and advice helps to promote people's Wellbeing by increasing their ability to exercise choice and control, it is also a vital component of preventing or delaying people's need for Care and Support.
Everyone has a right to information and support and should know how to get it.
Key issues
Quality of information and advice for carers is not consistent across the region and often considered difficult to access. The NW ADASS Carers Network identified three key issues
·Confusing information
·Poor quality - unclear language and terminology
·Not accessible
·Poor quality - unclear language and terminology
·Not accessible
Our Aim
We want to produce an information and advice quality standards framework that will strengthen information and advice services for carers across the north west. Our aim is to help carers understand and exercise their rights and make informed decisions about their lives.
We need your help and input.
Please could we ask you to spare 10 minutes to answer the following questions and give some thought as to what our project output should look like. What will help you to exercise your rights and get the help and support you need?