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Port-Based Welfare Services for Seafarers
*
1.
What is your age?
(Required.)
17 or younger
18-20
21-29
30-39
40-49
50-59
60 or older
*
2.
Are you male or female?
(Required.)
Male
Female
*
3.
What is your current position on board?
(Required.)
Deck Officer
Engine Room Officer
Deck Rating
Engine Room Rating
Deck Cadet
Engine Room Cadet
Other, please specify
*
4.
What type of ship are you serving on currently?
(Required.)
Bulk Carrier
General Cargo
Container Vessel
Tanker
Ro-Ro
Cruise Ship
Ferry
Off-Shore supply
Tug Boat
Other, please specify
*
5.
What are the last 3 ports your ship called at?
(Required.)
Port 1
Port 2
Port 3
*
6.
Below is a list of port based welfare services. How important are each of these to you?(Please tick one box for each service)
(Required.)
Not important
1
2
3
4
Very important
5
Internet access
Not important
1
2
3
4
Very important
5
Money Change
Not important
1
2
3
4
Very important
5
Money Remittance
Not important
1
2
3
4
Very important
5
On shore accommodation
Not important
1
2
3
4
Very important
5
Chaplaincy services (religious counselling, Mass, blessings etc)
Not important
1
2
3
4
Very important
5
Sport facilities
Not important
1
2
3
4
Very important
5
Organised sightseeing
Not important
1
2
3
4
Very important
5
Book/film exchange
Not important
1
2
3
4
Very important
5
Transport to town
Not important
1
2
3
4
Very important
5
Transport to seamen's club
Not important
1
2
3
4
Very important
5
Transport to shopping mall
Not important
1
2
3
4
Very important
5
Transport to place of worship (Temple/Mosque/Church)
Not important
1
2
3
4
Very important
5
Port based medical clinic
Not important
1
2
3
4
Very important
5
International phone calls
Not important
1
2
3
4
Very important
5
Other, please comment on services you would like to have in ports
*
7.
How good are these services in the ports you have visited during your current contract? (Please tick one box for each service)
(Required.)
Poor
Fair
Good
Excellent
Internet access
Poor
Fair
Good
Excellent
Money Change
Poor
Fair
Good
Excellent
Money Remittance
Poor
Fair
Good
Excellent
On shore accommodation
Poor
Fair
Good
Excellent
Chaplaincy services (religious counselling, Mass, blessings etc)
Poor
Fair
Good
Excellent
Sport facilities
Poor
Fair
Good
Excellent
Organised sightseeing
Poor
Fair
Good
Excellent
Book/film exchange
Poor
Fair
Good
Excellent
Transport to town
Poor
Fair
Good
Excellent
Transport to seamen's club
Poor
Fair
Good
Excellent
Transport to shopping mall
Poor
Fair
Good
Excellent
Transport to place of worship (Temple/Mosque/Church)
Poor
Fair
Good
Excellent
Port based medical clinic
Poor
Fair
Good
Excellent
International Phone Calls
Poor
Fair
Good
Excellent
Please leave a comment on the quality of services you have experienced
*
8.
When did you last see a seafarers' welfare worker (from a seamen's club or mission) aboard your vessel during your current contract?
(Required.)
Never
during last 7 days
between 7 days and a month
Between a month and 6 months
9.
What did the seafarers' welfare worker do during his/her visit on board your vessel?
10.
What else could the seafarers' welfare worker have done which might have been more useful for you?
*
11.
Were you satisfied with the services you received during the visit from the seafarers' welfare worker?
(Required.)
Yes
No
Can you explain why?
*
12.
Do you know which organisation the seafarers' welfare worker was from?
(Required.)
No
Yes
If yes, please name the organisation.
*
13.
Have visits on-board your vessel by seafarers' welfare workers (from seamen's club or missions) been important to you?
(Required.)
No
Yes
Can you please explain why?
*
14.
How important is it to you to have seamen's clubs in ports that you visit?
(Required.)
Not important
1
2
3
4
Very important
5
Not important
1
2
3
4
Very important
5
*
15.
Is there any particular seamen's club(s) you would like to re-visit?
(Required.)
No
Yes
If yes, please name them (or the ports they are in).
*
16.
How much would you be willing to pay for the following services provided by seamen's clubs or missions?
(Required.)
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Internet access (per hour)
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Money change
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Money remittance
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
On shore accommodation
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Chaplaincy services (religious counselling, Mass, blessings etc)
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Sport facilities
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Organised sightseeing
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Book/film exchange
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Transport to town
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Transport to seamen's club
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Transport to shopping mall
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Transport to place of worship (Temple/Mosque/Church)
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Port based medical clinic
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
International phone calls
Not willing to pay
1 USD
5 USD
10 USD
25 USD
50 USD
more than 50 USD
Any comments?
*
17.
How do you communicate with people at home, while you are away at sea? Choose all that apply
(Required.)
Mobile phone calls
Mobile text messages
Satellite phone on board
Telephone from phone boxes in ports
Telephone from seamen's club
Emails from aboard ship
Emails from seamen's club
Instant messaging over the internet (WhatsApp, FaceBook etc.)
Skype or other VOIP services
Other (please specify)
*
18.
On average, how much is your monthly communication cost in USD?
(Required.)
under 10
10 to 50
51 to 100
101 to 150
151 to 200
Over 200
I don't know
*
19.
Do you have access to internet on board?
(Required.)
No
Yes, but limited (text only email)
Yes, unlimited (emails with attachments, Facebook)
*
20.
How many times have you had shore leave during the last 4 weeks that you have been on board?
(Required.)
None
Once
Twice
Three times
Four times
Five times or more
*
21.
Have you been outside the port area on shore leave during the last 4 weeks?
(Required.)
No
Yes
*
22.
If you went beyond the port gates, which form of transport did you use? Choose all that apply
(Required.)
I have not had any shore leave during the last 4 weeks
Transport by the agent
Transport by the seamen's club
Public transport
Taxi
Bicycle
Walk
Other (please specify)
*
23.
On average how long is the turnaround time in port of your current or last ship?
(Required.)
Less than 6 hours
Between 6 and 12 hours
Between 12 and 24 hours
Between 24 and 36
More than 36 hours
*
24.
What are the main reasons for not going ashore? (choose all that apply)
(Required.)
I don't know the port area
I don't know about transport availability
No visa
I have to work on board
Turnaround time is too short
I can't get shore pass from the authorities
It's too expensive to go ashore
Other (please specify)
*
25.
Given a choice, while on shore leave, what would you prefer to do?
(Required.)
Visit a cafe` or a bar with free WI-Fi
Visit a seamen's club with free Wi-FI
Visit a shopping mall
26.
Which services or facilities could improve your well-being on board your ship?
27.
Which services or facilities could improve your well-being while you are in port?