Client Feedback
1.
How many times have you used the foodbank in the past year?
Once
Twice
Three
Four
Five +
2.
How did you find the process of obtaining an E-referral/Red Voucher?
Very Easy
Easy
Hard
Difficult
Extremely Difficult
Other (please specify)
3.
How did you feel when you came to or contacted our foodbank centre for the first time?
4.
What is/was the main reason behind you needing to use our service?
Benefit Changes
Benefit Delays
Debt
Homeless
Low Income
Sickness/ill health
Child Holiday Meals
Delayed Wages
Unexpected outlay/expense
Other (please specify)
5.
Are you currently receiving on going support by the agency that referred you to the foodbank?
Yes
No
If yes, what support are you receiving?
6.
Are you aware we offer a delivery service with E-referral?
Yes
No
7.
How do you rate our delivery service? (Please comment below if we can improve this in any way)
Excellent
Good
Average
Poor
Very Poor
Any other comments?
8.
What would you have done if this service hadn’t been there to provide emergency food to you?
9.
How do you rate the food we provide in our food parcel?
1 star
2 stars
3 stars
4 stars
5 stars
Any other comments?
10.
What appliances do you use to cook your food on at home?
Gas Cooker
Electric Cooker
Slow Cooker
Camping Stove
Microwave
Kettle
Other (please specify)
11.
Do you have access/own the following appliances in your home?
Fridge
Freezer
Washing Machine
Microwave
None
Other (please specify)
12.
Have you been affected by the increasing Energy prices?
Yes
No
Any comments?
13.
Is there anything you would like to see our Foodbank offer in addition to food?
Current Progress,
0 of 13 answered