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* 1. How often do you use NPA Sales?

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* 2. Thinking about your most recent experience with NPA Sales, what was the quality of customer service you received?

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* 3. How likely are you to use/purchase from NPA Sales again?

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* 4. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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* 5. What recommendations would you offer for improving NPA Sales?

T