Introduction

Repairs and Service Appointments Survey 2022
As the economy opens up, facilities management providers are doing their best to deal with the backlog of service and repair appointments whilst continuing to carry out day-to-day operations. Missed appointments not only lead to frustration on the part of customers and mobile operatives but also add extra costs for FMs. For this survey, we’d like to hear how you’re managing these challenges, communicating with customers and preparing for the future.

Please share your experiences and opinions on repairs and service appointments by filling in this short survey. It will take just five minutes to complete and offers the chance to win a pair of AirPods Pro.

Thank you for taking the time to fill out this survey!

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