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Arranging Care and Waiting Times

Arranging Care and Waiting Times

This is a snapshot survey to gain an insight into your experiences with navigating social care. How easy is it to source the care you need. Are you aware of the options available. How long are you waiting to receive the care you need 
1.Have you had to source social care services? 
2.How confident are you that you know what services are available within social care? 
3.How confident are you in knowing how to go about arranging social care services to meet your's or someone else's needs? 
4.Who would be your first contact when looking for care services to meet yours or someone else's needs? 
5.If you have had to arrange care before, how long did you have to wait before your service/care package began? 
6.If you have had to arrange care before, were direct payments offered as an option for you to pay for the care? 
7.Do you feel you were supported enough when sourcing and arranging care? 
8.What have been the main barriers you have faced when arranging care?
9.What do you think could be improved to make arranging care quicker and more effective for people (if anything)?