Questions for Care Homes

Who are Healthwatch Warwickshire?

Healthwatch Warwickshire are here to listen to the needs, views and concerns of the people of Warwickshire and speak out on their behalf. Our role is to ensure that local health and social care services, and all local decision makers, put people’s experiences at the heart of their care.

Why are we asking these questions?

We would like to know how things are and what would help you to support your residents at this difficult time.

What we want to do is to gather information which will enable us to find out if there is anything you need to support residents whilst they are not able to have any visitors.

We will do this by:

Telling people and organisations, including the voluntary sector, across Warwickshire what we have agreed might be helpful to you and your residents.
Sharing the things, you are doing, that are working well, so that we can learn from each other.

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* 1. Is there anything new you have been doing with residents that is going well?

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* 2. Is there anything you hope to be doing to support residents over the winter and through Christmas?

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* 3. How are you helping residents to stay in touch with relatives?

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* 4. Are you happy for us to share some of the good things you are doing on our website?

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* 5. Is there any help you need from outside organisations?

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* 6. Have you got enough PPE? How are you managing with Infection control procedures?

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* 7. Is there anything you are worried about over the coming winter months?

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* 8. Are there any issues you are experiencing, that you would like us to raise on your behalf?

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* 9. If you would like to leave your name and the Care Home you are representing please leave your details here...(this is optional)

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* 10. Would you like us to get in touch with you? (If yes please make sure you have left your contact details)