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The Caretaking Service – Your Opinion Matters
If you receive a caretaking service, we would be grateful if you would complete this short survey – it will only take a few minutes. Your feedback will help us improve our service to your homes. Thank you.
Details
Name
Address
Postcode
Tenure
Tenant
Leaseholder
Tenant
Leaseholder
Q1. Cleaning Frequency
Today
This week
Last week
Two to three weeks ago
Longer than a month
Don't know
When was your block/estate last cleaned?
Today
This week
Last week
Two to three weeks ago
Longer than a month
Don't know
Overall Caretaking satisfaction
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
not applicable
Q2. Overall how satisfied or dissatisfied are you with your last caretaking clean?
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
not applicable
Q3. What did you think of the cleaning service in the INTERNAL communal area?
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
not applicable
Q4. What did you think of the cleaning service in the EXTERNAL communal area?
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
not applicable
Please give reasons for your answers above
Q5. Would you like to volunteer to be contacted by Barnet Homes on a quarterly basis to provide more feedback?
No
Yes
If you would be willing to take part in further research please fill in your contact details below (COMPLETE AS MANY BOXES AS YOU WISH):
I'd like to be contacted by email at this email address:
I'd like to receive texts via this number:
I'd like to be contacted by letter at this address:
I'd like to be contacted by phone on this number:
Thank you for completing the survey, your feedback will help us match our resources to your expectations. The answers you provide will be used by Barnet Homes and our parent company, The Barnet Group, to improve the services we offer and we may share this information with our partners for the same purpose. We will not share any personal information. By answering these questions you give us permission to do this.
Yes. I give Barnet Homes permission to use my information in accordance with this privacy statement.
Today's Date: DD/MM/YYYY