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A flexible card - for when you need to buy a lot, with just a little.

The Charity Shop Gift Card, has a vision to provide a card that can be used across the UK’s charity shops.

We’re keen to talk with families who’ve suddenly set up a home again, maybe due to relationship breakdown, domestic abuse, illness or eviction.

We know many families have to start again, leaving many possessions behind.

Charity shops and recycling centres can be very useful, and we believe a flexible card that can be used widely would help many families make the best use of any help and support at such times.

If you have experienced this, your feedback will help us to design a service that helps many more families.

All replies are entirely anonymous, and the survey should take about 5 minutes.

Thank you for your help.

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* 1. Why did you have to set up home again?

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* 2. At the time of having to set up a new home, what age were you?

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* 3. At the time of having to set up a new home, how many children did you have?

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* 4. What types of items did you most need to buy

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* 5. Did you receive any financial support from; select all that apply

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* 6. Did you use credit to buy essential items for you and your family? - if you did please tick option(s)

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* 7. Were you given items from; tick all that apply

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* 8. Did you feel your physical and mental health was impacted by setting up your new home?

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* 9. The Charity Shop Gift Card can be used in a wide range of charity shops and recycle centres in your community - Would you have found a card to be redeemed in these places useful?

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* 10. If you answered Yes to Q9 where would you go to use the card? (Tick as many you like)

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* 11. Would this have helped you to set up your new home?

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* 12. Do you feel your local authority should provide this card/service to families who need help to set up home?

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* 13. What difference would this card/service have made to you and your family if it was available to buy essential items when you needed to?

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* 14. Do you feel having more flexible financial support would have a positive impact on yours/ your children's physical and mental health?

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* 15. We really value feedback, please use this space to provide any other suggestions, comments or advice that you feel you would like to share from your experiences.

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