Philip Nicholas January 2018 Question Title * 1. How likely are you to recommend us to others? Never Always Never Always OK Question Title * 2. How well do you feel we do the following? Awful Poor Average Good Excellent Barbering (cutting hair, shaving etc). Barbering (cutting hair, shaving etc). Awful Barbering (cutting hair, shaving etc). Poor Barbering (cutting hair, shaving etc). Average Barbering (cutting hair, shaving etc). Good Barbering (cutting hair, shaving etc). Excellent General communication with you, the client. General communication with you, the client. Awful General communication with you, the client. Poor General communication with you, the client. Average General communication with you, the client. Good General communication with you, the client. Excellent Provide a welcoming environment. Provide a welcoming environment. Awful Provide a welcoming environment. Poor Provide a welcoming environment. Average Provide a welcoming environment. Good Provide a welcoming environment. Excellent Greeting you when you arrive. Greeting you when you arrive. Awful Greeting you when you arrive. Poor Greeting you when you arrive. Average Greeting you when you arrive. Good Greeting you when you arrive. Excellent Selling you what you need. Selling you what you need. Awful Selling you what you need. Poor Selling you what you need. Average Selling you what you need. Good Selling you what you need. Excellent Providing a great 'experience'. Providing a great 'experience'. Awful Providing a great 'experience'. Poor Providing a great 'experience'. Average Providing a great 'experience'. Good Providing a great 'experience'. Excellent Social media. Social media. Awful Social media. Poor Social media. Average Social media. Good Social media. Excellent Conversation Conversation Awful Conversation Poor Conversation Average Conversation Good Conversation Excellent Attentiveness Attentiveness Awful Attentiveness Poor Attentiveness Average Attentiveness Good Attentiveness Excellent OK Question Title * 3. We don't claim to be perfect but we are trying.What do you think we could do better? OK Question Title * 4. If you haven't been for some time, what could we realistically do to tempt you back? OK DONE