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Better Access Patient Experience Survey

Patient experience survey

Your views about our Better Access service are important to us. We want to make sure the service is as good as it can be, and understanding your experience will help us to develop and deliver our services in the right way for all of our patients across Hambleton, Richmondshire and Whitby.

Please take a few moments to share your experience.

Thank you.
1.How did you hear about the service?
2.Please tell us which is your usual GP practice?
3.How far have you travelled to use the service today?
4.How easy was it to get an appointment at a time to suit you?
5.Was the clinician you saw today able to resolve your issue?
6.Was the consulting room where you were seen today clean and properly equipped?
7.Were there any problems with your booking or your records?
8.Did your appointment take place on time?
9.Would you use the service again?
10.Would you recommend the service to family and friends?
11.How would you rate your overall experience?
Very poor
Poor
Average
Good
Very Good
12.Would you like to make any suggestions about how the service could be improved?