Mid Sussex District Council - Public Attitude Questionnaire Survey

Mid Sussex District Council licences two types of taxi vehicle. Those regularly found at taxi ranks, are hackney carriages. They can also be booked as well as be hailed down in the street. The other kind of vehicle can only be booked in advance and are known as private hire. When we want to refer to both types of vehicle we will call them ‘licensed vehicles’. We are also interested in how your perception and use of both has changed with the impact of COVID-19.

Q1 In the last 3 months have you
made one or more trips by licensed
vehicle in the Mid Sussex District
council area?

Yes – hackney carriage only

Yes – private hire only

Yes – by both hackney carriage and private hire

No, by neither type

Q2 How often do you use a licensed vehicle – both private hire and hackney carriage - within the Mid Sussex District Council area, including Haywards Heath, Burgess Hill, East Grinstead and Hassocks?

Q3 How do you normally get a licensed vehicle within the Mid Sussex District council area?

Other, specify

Q4 If you get a licensed vehicle by phone, please tell us the three companies you phone most?

Q5 How often do you use a hackney carriage (hcv) within Mid Sussex District council area?

Three or more times a week

Once or twice a week

Less than 1/week but more than 2/month

Once or twice a month

Less than 1/month but more than 2/year

Once or twice a year

I can’t remember when I last used a hcv

Can’t remember seeing hcv in Mid Sussex District

Q6 Please tell me the ranks you are aware of in the Mid Sussex District council area and if you use them

Location 1

Location 2

Location 3

Do you use them? YES/NO

Q9 What would encourage you to use hackney carriages or use them more often? (Indicate top two reasons)

Other (please specify)

Q10 Do you, or anyone you know, need an adapted licensed vehicle (wheel chair accessible (WAV) or other style?)

Other (please specify)

Q11 Have you ever given up waiting or made alternative arrangements when trying to get a hackney carriage at a rank anywhere in the Mid Sussex District council area?

Yes

If yes, please tell us where and when

Q12 If you gave up or made other arrangements, how did you get where you wanted to go?

I made a booking

I walked away and hailed

Other (please specify)

Q13 Do you think there are enough hcv in the Mid Sussex District council area?

Yes

Q14 Comparing your current use of licensed vehicles to that pre COVID-19, how would you say your usage has changed? (tick all that apply)

Other (please specify)

Q15 Thinking ahead to this time next year, how would you expect your usage of licensed vehicles to be different to now?

I expect to use hackney carriages more

I expect to use private hire vehicles more

I expect to use both about the same

I expect to use private hire vehicles less

I expect to use hackney carriages less

Other (please specify)

Q17 Do you live in the Mid Sussex District council area?

Please provide further details

Gender:

Male

Female

Other

Prefer Not to Say

Age:

Under 30

31-55

56+