Best Business Broadband Award

For the ISP which provides the best broadband service for businesses.
This form must be submitted by 25th March 2016.

Judging criteria:

The shortlist will be determined using Thinkbroadband’s technical testing data, with the eventual winner determined by this, the below questions and the ISPAs judge's industry knowledge. Answers should consider the following:

•Business specific features
•Price and value for money
•Time from order to delivery
•Contract options
•Geographical availability
•Broadband speeds
•Flexibility and scalability for different business types
•Investment and innovation in networks
•Account management capability
•Problem solving
•Packages information
•Value added services for businesses
•The level of cap on the entrants’ broadband service
•IPv6 capability
•Use of technology
•Support for home networking
•Service reliability

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* 1. Please provide the following:

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* 2. In 30 WORDS why should you win this award?

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* 3. How does your business broadband service offer value for money? (200 words)

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* 4. What investment and innovation have you made in your services over the last year? (200 words)

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* 5. How do you ensure a resilient and reliable service for businesses? (200 words)

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* 6. What value added services, contract options and flexibility do you offer business customers? (200 words)

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* 7. How do you provide customer service and technical support? (200 words)

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* 8. What distinguishes your business broadband from that of your competitors? (200 words)

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