Care at Home - staff & carers

Tell us your views on how we support you.

This survey is about care at home services in Midlothian.

Thank you for helping us by completing this survey. Your views will help us understand how care at home services work well and how they could be improved.

Why are we carrying out this survey?

Midlothian Health and Social Care Partnership is 'recommissioning' care at home services that are provided by external providers. This process is important because it decides what care at home services will do and how they will work. This process will lead to new contracts with providers for the coming years. We must undertake this process by law.

This survey is open until Friday 18th December.

What we will do with your information.

We will use the information you give us to create a report. This will help us to decide what care at home services should do in the future. Please don't tell us any information that would identify you, or anyone else. We may share what you tell us, but we will never share information that could identify you or anyone else. To find out more about how we use your information go to www.midlothian.gov.uk/privacy or call 07970 033911

Our approach

For this review we are taking a human rights based approach. This means we are thinking about how care at home services can support people's human rights. For more information about this approach click here or call 07970 033911.

The key human rights we are looking at:

Independence
Health
Privacy and safety
Choice and control
Equality and non discrimination
Protection from abuse

If you have any questions or problems with this survey contact Catherine on 07970 033911 or catherine.evans@nhslothian.scot.nhs.uk

Question Title

* 1. What is your role?

Unpaid carer/family member

Staff - Care at Home

Staff - Health and Social Care

Staff - Voluntary Sector

Group or organisation

Other (please specify)

Question Title

* 2. If you are a group or organisation please tell us the name of your group or organisation.

Question Title

* 3. In your experience what do you think is the most important thing about care at home services?

Question Title

* 4. In your experience what works well about care at home services in Midlothian?
Think especially about how the service supports independence, health, privacy and safety, equality and protection from abuse.

Question Title

* 5. How do you think care at home services could be better?
Think especially about how the service could help support independence, privacy and safety, equality and protection from abuse.

Care at Home - staff & carers

Tell us your views on how we support you.

Question Title

* 1. What is your role?

Question Title

* 2. If you are a group or organisation please tell us the name of your group or organisation.

Question Title

* 3. In your experience what do you think is the most important thing about care at home services?

Question Title

* 4. In your experience what works well about care at home services in Midlothian?Think especially about how the service supports independence, health, privacy and safety, equality and protection from abuse.

Question Title

* 5. How do you think care at home services could be better?Think especially about how the service could help support independence, privacy and safety, equality and protection from abuse.

* 4. In your experience what works well about care at home services in Midlothian?
Think especially about how the service supports independence, health, privacy and safety, equality and protection from abuse.

* 5. How do you think care at home services could be better?
Think especially about how the service could help support independence, privacy and safety, equality and protection from abuse.