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* 1. Overall, how satisfied are you generally with the professional service you receive from Corbett Medical Practice?

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* 2. Would you recommend Corbett Medical Practice to your family, neighbours and friends?

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* 3. Are you generally able to access professional advice that deals with your needs when you need it? (Please note this may differ from when you want it).

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* 4. Do you feel your conditions are accurately diagnosed and treated, that information is effectively communicated and you are involved in decision making?

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* 5. When you haven’t been able to see your preferred GP, how satisfied were you with your consultation with the GP/health practitioner available ?

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* 6. Do you trust the Practice staff to do their best for you?

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* 7. Are you offered a choice of appointments?

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* 8. Have you had reason to complain about the way you have been respected and treated by staff?

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* 9. If you have needed to complain, was your complaint handled sensitively, confidentially and resolved?

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* 10. Do you have any recommendations that you would like the practice to consider? Please outline your comments and suggestions.

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