Questionnaire for Passenger Assistants The information you provide will be used to assist in the continued development and improvement of PATS. Question Title * 1. Name: Question Title * 2. Email: Question Title * 3. Organisation: Question Title * 4. Name of PATS Trainer who delivered your course: Question Title * 5. Name of the organisation that the trainer was from: Question Title * 6. Was this course an induction or a refresher? Induction Refresher Question Title * 7. Date of course: When did your course take place? Date Question Title * 8. Number of delegates on the course Question Title * 9. How would you rate the quality of the trainer who delivered your training? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 10. Do you have any other comments about the quality of the trainer who delivered your course? This can include information on how engaging they were, their training style or manner. Question Title * 11. For the modules you completed, please provide an indication of how long the theory delivery lasted (excluding assessments) Module A - The role of the passenger assistant Module B1 - Passenger Awareness and Assistance Module B2 - Assisting Passengers who travel in wheelchairs Module C1 - Supervising children and young people with special needs Module C2 - Working with adults who require care and supervision Question Title * 12. During the course, were you given demonstrations and opportunities to practice: Yes No N/A Assisting someone with walking difficulties (B1) Assisting someone with walking difficulties (B1) Yes Assisting someone with walking difficulties (B1) No Assisting someone with walking difficulties (B1) N/A Assisting someone who has sight loss (B1) Assisting someone who has sight loss (B1) Yes Assisting someone who has sight loss (B1) No Assisting someone who has sight loss (B1) N/A Assisting a wheelchair user (B1) Assisting a wheelchair user (B1) Yes Assisting a wheelchair user (B1) No Assisting a wheelchair user (B1) N/A Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) Yes Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) No Assisting a wheelchair user to board and alight a vehicle using a passenger lift or ramp (B2) N/A Using wheelchair tie-down equipment (B2) Using wheelchair tie-down equipment (B2) Yes Using wheelchair tie-down equipment (B2) No Using wheelchair tie-down equipment (B2) N/A Fitting and removing a passenger safety belt (B2) Fitting and removing a passenger safety belt (B2) Yes Fitting and removing a passenger safety belt (B2) No Fitting and removing a passenger safety belt (B2) N/A Leading someone away from danger (C1/C2) Leading someone away from danger (C1/C2) Yes Leading someone away from danger (C1/C2) No Leading someone away from danger (C1/C2) N/A Question Title * 13. Did you complete a theory assessment? Yes No Question Title * 14. Was any of the training delivered virtually? Yes No Question Title * 15. If yes, how would you rate the quality of online delivery? Very high quality High quality Neither nor low quality Low quality Very low quality Question Title * 16. Have you received a personal copy of the PATS Handbook? Yes No Question Title * 17. Overall, what did you think of the PATS assessment and training that you received? Excellent Very good Good Fair Poor Question Title * 18. Do you have any further comments about the assessment and training that you received or about PATS in general? Thank you for your time. If there is an issue you would like to raise or discuss further, please call CTA on 0161 351 1475 or email training@ctauk.org. Done