£50 Prize Survey

We welcome all feedback and use your comments to improve what we do. To help us do this we would be extremely grateful if you could take a couple of minutes to complete this short survey. All completed forms will be entered into a quarterly prize draw for the chance to win a £50 shopping voucher.

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* 1. Which of our services have you most recently used?

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* 2. How satisfied or dissatisfied were you with the service you received?

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* 3. How satisfied or dissatisfied are you with the overall service provided by Melville Housing Association?

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* 4. Taking account of your home and the service you receive, do you think your rent represents good value for money?

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* 5. How good or poor do you feel Melville is at keeping you informed about their services and decisions?

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* 6. How satisfied or dissatisfied are you with the opportunities given to you to participate in Melville’s decision making processes?

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* 7. Overall, how satisfied or dissatisfied are you with the quality of your home?

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* 8. Overall, how satisfied or dissatisfied are you with Melville’s management of the neighbourhood you live in?

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* 9. Do you have any other comments about the service you received or about Melville in general? This might include how we could improve our services, how convenient it was in terms of office hours, location and facilities, or the personal service given by staff.

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* 10. Please provide your contact details if you would like to be entered into our quarterly prize draw (for the chance to win a £50 shopping voucher) or if you would like a reply to any of your feedback.

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