2022 Community of Metros - Customer Satisfaction Survey - Moscow Metro English |
Introduction
Dear Customer,
Your local transport organisation, Moscow Metro, would like to know what you think of the metro service.
Most respondents complete the survey in 3-5 minutes. Please click the column that shows your reaction to each statement.
This survey is being conducted by metros across the world at the same time. These organisations will compare the results so that they can learn from each other and work toward giving you even better service.
All information will remain confidential and will not be used for any other purpose.
Thank you for completing our survey,
Moscow Metro
Your local transport organisation, Moscow Metro, would like to know what you think of the metro service.
Most respondents complete the survey in 3-5 minutes. Please click the column that shows your reaction to each statement.
This survey is being conducted by metros across the world at the same time. These organisations will compare the results so that they can learn from each other and work toward giving you even better service.
All information will remain confidential and will not be used for any other purpose.
Thank you for completing our survey,
Moscow Metro