MultiModal June 2019 Question Title * 1. How do you normally receive the goods that you purchase online? delivery to home address delivery to business address collection from a shop/store collection from another specified collection point Question Title * 2. When buying online, how important a factor in your purchase decision is delivery speed? very important important neither important nor unimportant unimportant very unimportant very important important neither important nor unimportant unimportant very unimportant Question Title * 3. How many days would you wait for FREE delivery of non food items UNDER £50? 1 day 2 days 3 days 4 days 5 days 1 day 2 days 3 days 4 days 5 days Question Title * 4. How many days would you wait for FREE delivery of non food items OVER £50? 1 day 2 days 3 days 4 days 5 days 1 day 2 days 3 days 4 days 5 days Question Title * 5. Do you multi purchase for choice and then return unwanted items Regularly Infrequently Sometimes Never Regularly Infrequently Sometimes Never Question Title * 6. If you had to choose a single day for free delivery, which day would you choose? Monday Tuesday Wednesday Thursday Friday Saturday Sunday Question Title * 7. I like delivery companies to text delivery advice. strongly agree agree neither agree nor disagree disagree strongly disagree strongly agree agree neither agree nor disagree disagree strongly disagree Question Title * 8. I would like delivery companies to provide 'delivery period' estimate of at least one to two hours three hours four hours five hours a delivery window is not necessary - I only need to know the day of delivery Question Title * 9. Is it acceptable to send retail packages to the office? Agree Disagree Question Title * 10. At what email address would you like to be contacted? Done