SMG Mediation Ltd Feedback Form Question Title * 1. What was your experience of the following? 1=Very poor 10=Excellent How easy was it to book a Mediator? OK Question Title * 2. Was the Mediator prepared to your satisfaction for the Mediation? OK Question Title * 3. How was the Mediators communication with you and/or your client? OK Question Title * 4. How satisfied were you with the Mediators fees charged? OK Question Title * 5. If an agreement was reached how effective was the Mediators input to reaching the settlement? OK Question Title * 6. Is there any aspects of the Mediators performance that you particularly like? Yes No Please specify reasons OK Question Title * 7. Is there any aspects of the Mediators performance you feel could have been done differently/improved? Yes No Please specify your reason(s) OK Question Title * 8. How did you identify the Mediator as a suitable Mediator for your dispute? Recommendation General Reputation Used him/her previously SMG Mediation Ltd Website Social Media Advert His/Her specialist expertise in Civil/Commercial His/Her specialist expertise in Employment His/Her specialist expertise in Workplace His/Her specialist expertise in Family Suggested by the other side If you chose Social Media Advert. Please specify which platform (i.e) facebook, twitter, instagram etc. OK Question Title * 9. Would you use this Mediator again? Yes No Please specify your reason(s) OK Question Title * 10. Would you be happy for SMG Mediation to use your answers in this form for their Marketing? Yes No If ticked Yes please state one or all listed; Name, Surname, Company Name. OK SUBMIT