National Citizen Service Retender

G4S Employment Support Services (ESS) is a Prime Contractor delivering regional contracts focused on disadvantaged and marginalised groups in the UK. We currently deliver the Work Programme and 5 ESF contracts across England for the Department for Work and Pensions and have recently finished delivering the last round of ESF Families Support Programme, Community Work Placements and the Supervised Jobsearch pilot.

NCS Programme

The NCS programme is a once-in-a lifetime experience delivered over 3-4 weeks in Summer and Autumn for young people aged 16-17 with four phases:

Phase 1: Adventure. Young people stay away from their local area and take on challenges in an outdoor environment, with a focus on developing confidence and team building

Phase 2: Discovery. Young people again stay away but closer to home, typically at a local university hall of residence, building independence (often cooking and budgeting for themselves), developing new skills and finding out more about their own talents and the needs of their local community

Phase 3: Social Action. Young people are back at home, but continue to work in their teams to give something back to their community by planning and delivering their own 30 hour social action project. Upon completion of the programme, each participant and their parents are invited to a graduation ceremony to celebrate their achievements and receive a certificate signed by the Prime Minister.

Phase 4: Extension. Ongoing opportunities to continue the NCS journey through further social action and volunteering, participation in regional and national YouthBoards, apprenticeship and job opportunities and more.

On this government-backed programme, participants build skills for work and life, while taking
on new challenges and adventures, making new friends, learning new skills and contributing
to their community 

The new procurement process has consolidated the 19 regions into 9 to align with existing government boundaries and support value for money. There are 6 lot areas being procured (the other 3 are being managed directly by NCS). The lot areas are:

 
  • North West
  • Yorkshire & Humber
  • East Midlands
  • West Midlands
  • South East
  • East Anglia

G4S are looking for partners to deliver and requirements may include:

  • Manage recruitment of young people from obtaining expressions of interest and sales leads through sign-up through to turn-up via a robust retention plan
  • Establish strong relationships with schools, colleges and non-school channels
  • Manage the NCS programme from planning the programme activities and logistics for the phases, to the delivery of the NCS programme
  • Hire, train and maintain recruitment and delivery workforce
  • Manage safeguarding, health and safety and incident management

Please complete this short expression of interest below:

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* 1. Organisation Name

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* 2. Key Contact Name

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* 3. Key Contact Role

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* 4. Key Contact Email Address

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* 5. Key Contact Phone Number

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* 6. Registered Company Address

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* 7. Company Trading Name (if different)

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* 8. Type of Organisation

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* 9. Is your organisation an SME?

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* 10. Number of Employees

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* 11. Company Registration Number

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* 12. Charity number

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* 13. Please give us an overview of your organisation and why you think you are suitable to deliver NCS on our behalf?

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* 14. Please list lot area you are interested in delivering

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* 15. Please give an overview of your current footprint within your desired lot areas

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* 16. Please list the geographies you currently deliver NCS

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* 17. If you do currently deliver NCS, please list the geographical locations (within the Lot areas) that you currently deliver

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* 18. Please provide any NCS Performance data e.g.EOI to sign up, retention on programme, numbers of starts by year etc

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* 19. Please list any other similar programmes you deliver or have delivered for this customer group? Give details about the provision is and  how are they similar?

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* 20. Please provide any other programme performance statistics that you think are relavant

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* 21. Are you embedded with local school/colleges in the areas you would like to deliver in? If so, please provide some detail on this

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* 22. How do you engage the 15-17 year old demographic including ensuring diversity and availability to all

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* 23. To deliver this programme well, it is essential you work with local stakeholders that will support your delivery. Please list current stakeholder relationships relevant to delivery of the provision. eg Local Authorities, LEPs, Youth Groups, Schools etc

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* 24. An innovative approach is key to successful delivery of NCS. What do you consider your organisation's USP is around working with this customer group and what is your proudest achievement?

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