Helpline: How did we do?

Your Feedback

We are committed to providing high quality support to deaf children and young people, their families and carers. We want to empower all deaf children, young people and their families to make informed choices and influence decisions that affect them. With this in mind we would be grateful if you could complete the survey below.

Question Title

* 1. What issues did you need support with?

Education

Benefits

Communication

Other

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* 2. Was the person who answered your enquiry supportive? Please select from the following options:

Very supportive

Supportive

Somewhat supportive

Not supportive

Not at all supportive

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* 3. Was calling the Helpline helpful in giving you the information or advice you required? Please select from the following options:

Very helpful

Helpful

Somewhat helpful

Not helpful

Not at all helpful

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* 4. Do you feel confident to act on the information or advice provided by the Helpline today? Please select from the following options:

Very confident

Confident

Somewhat confident

Not confident

Not at all confident

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* 5. How satisfied were you with the service you received from the National Deaf Children's Society? Please select from the following options:

Very satisfied

Satisfied

Somewhat satisfied

Not satisfied

Not at all satisfied

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* 6. Please feel free to make any other comments about the service we’ve provided to you and share any thoughts on how it might be improved.

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* 7. (Optional)

If you would be happy to be contacted by the National Deaf Children's Society in 3 to 6 months to participate in a further survey please complete the section below.

Name:

Address:

Telephone:

Mobile:

Email:

Question Title

* 1. What issues did you need support with?

Question Title

* 2. Was the person who answered your enquiry supportive? Please select from the following options:

Question Title

* 3. Was calling the Helpline helpful in giving you the information or advice you required? Please select from the following options:

Question Title

* 4. Do you feel confident to act on the information or advice provided by the Helpline today? Please select from the following options:

Question Title

* 5. How satisfied were you with the service you received from the National Deaf Children's Society? Please select from the following options:

Question Title

* 6. Please feel free to make any other comments about the service we’ve provided to you and share any thoughts on how it might be improved.

Question Title

* 7. (Optional)If you would be happy to be contacted by the National Deaf Children's Society in 3 to 6 months to participate in a further survey please complete the section below.

* 7. (Optional)

If you would be happy to be contacted by the National Deaf Children's Society in 3 to 6 months to participate in a further survey please complete the section below.