Newport Live Customer Feedback

We would love to hear your thoughts on our facilities and services.

This survey should take no more than 5 minutes to complete and your answers will help us to better understand our customers' experiences.

Question Title

* 1. What was the date and time of your recent visit?

Date / Time

Date

Time

AM/PM

Question Title

* 2. Which one of our venues did you visit? (Please tick all that apply)

Newport Centre

Active Living Centre

The Riverfront Theatre & Arts Centre

Regional Pool & Tennis Centre

Connect Centre

Geraint Thomas National Velodrome of Wales

Newport Stadium

Other / Community activity (please specify)

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* 3. What activities did you take part in? (please tick all that apply)

Other sport (e.g. badminton, tennis or football)

Theatre or cinema

Track Cycling

Children's Activities

Swimming

Arts workshop

Fitness class or attended the gym

Visited the cafe

Tennis

Other (please specify)

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* 4. How likely is it that you would recommend Newport Live to a friend or colleague?

Not at all likely

Extremely likely

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* 5. How would you rate the following?

	Very poor	Poor	Average	Good	Excellent	N/A
Booking process	Booking process Very poor	Booking process Poor	Booking process Average	Booking process Good	Booking process Excellent	Booking process N/A
Please explain the reason for this rating.
Value for money	Value for money Very poor	Value for money Poor	Value for money Average	Value for money Good	Value for money Excellent	Value for money N/A
Please explain the reason for this rating.
Quality of event or activity attended	Quality of event or activity attended Very poor	Quality of event or activity attended Poor	Quality of event or activity attended Average	Quality of event or activity attended Good	Quality of event or activity attended Excellent	Quality of event or activity attended N/A
Please explain the reason for this rating.
Friendliness & helpfulness of staff	Friendliness & helpfulness of staff Very poor	Friendliness & helpfulness of staff Poor	Friendliness & helpfulness of staff Average	Friendliness & helpfulness of staff Good	Friendliness & helpfulness of staff Excellent	Friendliness & helpfulness of staff N/A
Please explain the reason for this rating.
Food & drink	Food & drink Very poor	Food & drink Poor	Food & drink Average	Food & drink Good	Food & drink Excellent	Food & drink N/A
Please explain the reason for this rating.
Cleanliness	Cleanliness Very poor	Cleanliness Poor	Cleanliness Average	Cleanliness Good	Cleanliness Excellent	Cleanliness N/A
Please explain the reason for this rating.

Newport Live Customer Feedback

We would love to hear your thoughts on our facilities and services.

Question Title

* 1. What was the date and time of your recent visit?

Question Title

* 2. Which one of our venues did you visit? (Please tick all that apply)

Question Title

* 3. What activities did you take part in? (please tick all that apply)

Question Title

* 4. How likely is it that you would recommend Newport Live to a friend or colleague?

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* 5. How would you rate the following?

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* 6. What did Newport Live do well during your visit?

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* 7. What could Newport Live do to improve?

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* 8. Do you have any other comments about your visit: