Skip to content
Copy of UCL Customer Satisfaction Survey Template
1.
Overall, how satisfied or dissatisfied are you with UCL?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
How was your course leader in delivering sessions?
Extremely clear
Very clear
Somewhat clear
Not so clear
Not at all clear
3.
How did you find the online content related to this course?
Extremely effective
Very effective
Somewhat effective
Not so effective
Not at all effective
Other (please specify)
4.
How would you rate the value for money of the course?
Excellent
Above average
Average
Below average
Poor
5.
How well did your skills and knowledge of ukulele playing improve after completing the course?
Much better
Better
About the same
Worse
Much worse
Other (please specify)
6.
What did you think about the length and time of the course sessions?
Too short
About the right length
Too long
Other (please specify)
7.
How likely are you to sign up to the UCL ukulele training service again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
8.
Would you be interested in attending a more regular jam event with all other ukulele players?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
9.
On a scale of 0 to 10,
How likely is it that you would recommend UCL to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
10.
Is there any ways you think we could improve our services? If so please email us with your suggestions. We would love to hear from you.
Yes
No