Copy of UCL Customer Satisfaction Survey Template Question Title * 1. Overall, how satisfied or dissatisfied are you with UCL? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. How was your course leader in delivering sessions? Extremely clear Very clear Somewhat clear Not so clear Not at all clear Question Title * 3. How did you find the online content related to this course? Extremely effective Very effective Somewhat effective Not so effective Not at all effective Other (please specify) Question Title * 4. How would you rate the value for money of the course? Excellent Above average Average Below average Poor Question Title * 5. How well did your skills and knowledge of ukulele playing improve after completing the course? Much better Better About the same Worse Much worse Other (please specify) Question Title * 6. What did you think about the length and time of the course sessions? Too short About the right length Too long Other (please specify) Question Title * 7. How likely are you to sign up to the UCL ukulele training service again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 8. Would you be interested in attending a more regular jam event with all other ukulele players? Very likely Likely Neither likely nor unlikely Unlikely Very unlikely Question Title * 9. How likely is it that you would recommend UCL to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 10. Is there any ways you think we could improve our services? If so please email us with your suggestions. We would love to hear from you. Yes No Complete