Appleby Business Training & Support Needs Survey

Appleby Community Enterprises are working with Eden District Council to carry out a number of activities for Appleby. One of the first tasks is to conduct a survey with local businesses to find out about training and support needs. The aim of collecting this information is to look at how to address these needs, both individually and collectively, and source or provide appropriate training and support.

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* 1. Business Information

Business Name:

Description of Business:

Main Contact:

Address:

Postcode:

Telephone:

Email:

Website:

Social Media:

Year Established:

No of Employees:

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* 2. Business Sector Type (tick all appropriate):

Building / Construction

Creative / Digital

Health / Social Care

Professional / Financial / Business

Property Related Services

Retail

Rural / Food Economy

Visitor Economy / Hospitality

Other (please specify)

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* 3. Business Type / Legal Structure:

Sole Trader

Freelance

Partnership

Limited Company

Social Enterprise

Charity

Franchise

Subsidiary Company

Other (please specify)

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* 4. Have you and/or your staff accessed any training or support in the last 12 months or do you have any plans to access training or support in the next 6 months?

Yes

If YES please give details.

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* 5. If NO what was the reason for this?

Not needed (already proficient)

Cost prohibitive (business can't afford)

No time available (too busy for this)

Couldn't source (location or quality not suitable)

Other (please specify)

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* 6. What training and support would you and your staff need/benefit from over the next 12 months?

	Statutory Requirement	1 staff member	1-5 staff members	5-10 staff members	10+ staff members	Urgent Requirement	Non-urgent
Health & Safety	Health & Safety Statutory Requirement	Health & Safety 1 staff member	Health & Safety 1-5 staff members	Health & Safety 5-10 staff members	Health & Safety 10+ staff members	Health & Safety Urgent Requirement	Health & Safety Non-urgent
Food Safety	Food Safety Statutory Requirement	Food Safety 1 staff member	Food Safety 1-5 staff members	Food Safety 5-10 staff members	Food Safety 10+ staff members	Food Safety Urgent Requirement	Food Safety Non-urgent
Fire Safety	Fire Safety Statutory Requirement	Fire Safety 1 staff member	Fire Safety 1-5 staff members	Fire Safety 5-10 staff members	Fire Safety 10+ staff members	Fire Safety Urgent Requirement	Fire Safety Non-urgent
First Aid at Work	First Aid at Work Statutory Requirement	First Aid at Work 1 staff member	First Aid at Work 1-5 staff members	First Aid at Work 5-10 staff members	First Aid at Work 10+ staff members	First Aid at Work Urgent Requirement	First Aid at Work Non-urgent
Sales/Customer Care	Sales/Customer Care Statutory Requirement	Sales/Customer Care 1 staff member	Sales/Customer Care 1-5 staff members	Sales/Customer Care 5-10 staff members	Sales/Customer Care 10+ staff members	Sales/Customer Care Urgent Requirement	Sales/Customer Care Non-urgent
Hospitality	Hospitality Statutory Requirement	Hospitality 1 staff member	Hospitality 1-5 staff members	Hospitality 5-10 staff members	Hospitality 10+ staff members	Hospitality Urgent Requirement	Hospitality Non-urgent
Marketing/Sales	Marketing/Sales Statutory Requirement	Marketing/Sales 1 staff member	Marketing/Sales 1-5 staff members	Marketing/Sales 5-10 staff members	Marketing/Sales 10+ staff members	Marketing/Sales Urgent Requirement	Marketing/Sales Non-urgent
Digital Mktg/Social Media	Digital Mktg/Social Media Statutory Requirement	Digital Mktg/Social Media 1 staff member	Digital Mktg/Social Media 1-5 staff members	Digital Mktg/Social Media 5-10 staff members	Digital Mktg/Social Media 10+ staff members	Digital Mktg/Social Media Urgent Requirement	Digital Mktg/Social Media Non-urgent
Website Management	Website Management Statutory Requirement	Website Management 1 staff member	Website Management 1-5 staff members	Website Management 5-10 staff members	Website Management 10+ staff members	Website Management Urgent Requirement	Website Management Non-urgent
Basic IT Skills	Basic IT Skills Statutory Requirement	Basic IT Skills 1 staff member	Basic IT Skills 1-5 staff members	Basic IT Skills 5-10 staff members	Basic IT Skills 10+ staff members	Basic IT Skills Urgent Requirement	Basic IT Skills Non-urgent
Data Management	Data Management Statutory Requirement	Data Management 1 staff member	Data Management 1-5 staff members	Data Management 5-10 staff members	Data Management 10+ staff members	Data Management Urgent Requirement	Data Management Non-urgent
Cyber Security	Cyber Security Statutory Requirement	Cyber Security 1 staff member	Cyber Security 1-5 staff members	Cyber Security 5-10 staff members	Cyber Security 10+ staff members	Cyber Security Urgent Requirement	Cyber Security Non-urgent
Stock/Cost Control	Stock/Cost Control Statutory Requirement	Stock/Cost Control 1 staff member	Stock/Cost Control 1-5 staff members	Stock/Cost Control 5-10 staff members	Stock/Cost Control 10+ staff members	Stock/Cost Control Urgent Requirement	Stock/Cost Control Non-urgent
Bookkeeping	Bookkeeping Statutory Requirement	Bookkeeping 1 staff member	Bookkeeping 1-5 staff members	Bookkeeping 5-10 staff members	Bookkeeping 10+ staff members	Bookkeeping Urgent Requirement	Bookkeeping Non-urgent
Business Planning	Business Planning Statutory Requirement	Business Planning 1 staff member	Business Planning 1-5 staff members	Business Planning 5-10 staff members	Business Planning 10+ staff members	Business Planning Urgent Requirement	Business Planning Non-urgent
Project Management	Project Management Statutory Requirement	Project Management 1 staff member	Project Management 1-5 staff members	Project Management 5-10 staff members	Project Management 10+ staff members	Project Management Urgent Requirement	Project Management Non-urgent
Financial Planning	Financial Planning Statutory Requirement	Financial Planning 1 staff member	Financial Planning 1-5 staff members	Financial Planning 5-10 staff members	Financial Planning 10+ staff members	Financial Planning Urgent Requirement	Financial Planning Non-urgent
Managing Staff	Managing Staff Statutory Requirement	Managing Staff 1 staff member	Managing Staff 1-5 staff members	Managing Staff 5-10 staff members	Managing Staff 10+ staff members	Managing Staff Urgent Requirement	Managing Staff Non-urgent
Team Building	Team Building Statutory Requirement	Team Building 1 staff member	Team Building 1-5 staff members	Team Building 5-10 staff members	Team Building 10+ staff members	Team Building Urgent Requirement	Team Building Non-urgent

Other (please specify)

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* 7. When would be the best time for you and your staff to access training?

Daytime

Evenings

Weekends

Other (please specify)

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* 8. We require specialist training and support in industry-related, job specific skills or accredited training courses in the following:

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* 9. Does your business currently have any staff working on apprenticeship schemes or would this be something you would consider with more information and support in what this entailed?

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* 10. What would be the impact of accessing relevant training on your business?

Retain Employees

Increase sales/Expand markets

Employ more staff

Release my time to develop the business

Other (please specify)