Carer/Parent/Guardian Satisfaction Survey for Radiology Service

This survey is aimed at parents, guardians or carers

The above named groups are welcome to provide feedback about our services for those patients whom fall under their care. If you do not have any comments about our service, please leave a notification about any medical condition/age of patient in comment box at Q.9. We are continually aiming to improve our care and this information may help us tailor further training for staff.

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* 1. Are you a .....?

Parent/guardian

Relative carer

Employed Carer

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* 2. What service did your dependant receive?

X-ray

Ultrasound

Cone Beam CT

Fluoroscopy (Barium swallow, sialogram, sialoplasty, video swallow)

MRI

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* 3. If your dependants examination was via the appointment service, were you happy with the examination information received in the letter?

Yes

Not Applicable

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* 4. If you used the website links from the appointment letter, was the QVH radiology page helpful & informative?

Yes

N/A

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* 5. If you had to contact the department with a query, were the clerical staff helpful and polite?

Yes

N/A

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* 6. Were our clinical radiology staff accommodating for your dependants needs (suitable for their age/condition)?

Yes definitely

Somewhat - but could be improved

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* 7. Are you happy with the care provided to your dependant today?

Very Unhappy

Somewhat unhappy

Satisfied

Happy

Very Happy

Very Unhappy

Somewhat unhappy

Satisfied

Happy

Very Happy

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* 8. Would you recommend our radiology services to friends and family?

Yes

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* 9. Please leave any comments you think may be helpful for us to improve our service or feedback to staff. If your dependent has a specific condition or their age - please let us know what this is, so we can tailor our care with better knowledge and understanding.