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Newport Live Website
Customer Feedback
We would love to hear your thoughts on our facilities and services.
This survey should take no more than 5 minutes to complete and your answers will help us to better understand our customers' experiences.
1.
What was the date and time of your recent visit?
Date / Time
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Hour
Time
:
Minutes
AM/PM
-
AM
PM
*
2.
Which one of our venues did you visit? (Please tick all that apply)
(Required.)
Newport Centre
Active Living Centre
The Riverfront Theatre & Arts Centre
Regional Pool & Tennis Centre
Connect Centre
Geraint Thomas National Velodrome of Wales
Newport Stadium
Other / Community activity (please specify)
*
3.
What activities did you take part in? (please tick all that apply)
(Required.)
Theatre or cinema
Arts workshop
Track Cycling
Tennis
Visited the cafe
Children's Activities
Swimming
Fitness class or attended the gym
Other sport (e.g. badminton, tennis or football)
Other (please specify)
*
4.
On a scale of 0 to 10,
How likely is it that you would recommend Newport Live to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
5.
How would you rate the following?
(Required.)
Very poor
Poor
Average
Good
Excellent
N/A
Booking process
Very poor
Poor
Average
Good
Excellent
N/A
Please explain the reason for this rating.
Value for money
Very poor
Poor
Average
Good
Excellent
N/A
Please explain the reason for this rating.
Quality of event or activity attended
Very poor
Poor
Average
Good
Excellent
N/A
Please explain the reason for this rating.
Friendliness & helpfulness of staff
Very poor
Poor
Average
Good
Excellent
N/A
Please explain the reason for this rating.
Food & drink
Very poor
Poor
Average
Good
Excellent
N/A
Please explain the reason for this rating.
Cleanliness
Very poor
Poor
Average
Good
Excellent
N/A
Please explain the reason for this rating.
*
6.
What did Newport Live do well during your visit?
(Required.)
*
7.
What could Newport Live do to improve?
(Required.)
8.
Do you have any other comments about your visit:
