Our Strategy: We want your thoughts

Tell us what you think of our new strategy

The Royal Wolverhampton NHS Trust and Walsall Healthcare NHS Trust are seeking your view on their joint Organisational Strategy 2022-2027. Following the extraordinary journey we have been on together over the last few years, we must now look ahead to how we continue to improve the health and

wellbeing of our communities.

The challenges facing health and care services are too great for any organisation to deal with alone and our response to the COVID-19 pandemic has

already proved the benefit in working together for the people of Wolverhampton and Walsall.

This strategy is for everyone and we would really like to hear your thoughts and feedback. The following survey will take no longer than 10 minutes to complete, but will be invaluable in helping us deliver our vision: "To deliver exceptional care together to improve the health and wellbeing of our communities."

Question Title

* 1. Which Trust do you associate with most?

The Royal Wolverhampton NHS Trust

Walsall Healthcare NHS Trust

Question Title

* 2. How confident are you that this plan will meet the needs of you and your family in the future?

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 3. Our strategy is based around four strategic aims - how would you put these in order of importance to you and your family?

Care - Excel in the delivery of care

Colleagues - Support our colleagues

Collaboration - Effective collaboration

Communities - Improve the health and wellbeing of our communities

Question Title

* 4. A key area of our strategy is to improve your experience with us. Which of the below would be the three most improvements for you and your family?

More joined up care with other NHS partners

Opportunities to have your say in the development and improvement of our services

Better use of digital services within your care

The opportunity to take part in research and clinical trials

Support to manage your overall health and wellbeing - not just treating your current condition

Receive the right care where and when you need it

Question Title

* 5. In your opinion, what more could we do to enhance your care experience?

Question Title

* 6. Our local communities are at the heart of our new strategy and the plan looks at how we can support you to live a healthy life for as long as possible. How does your local hospital or care provider currently support you in the following?

	Do it well	Could do it better	Don't do it at all
Giving me advice on how to live a healthy lifestyle	Giving me advice on how to live a healthy lifestyle Do it well	Giving me advice on how to live a healthy lifestyle Could do it better	Giving me advice on how to live a healthy lifestyle Don't do it at all
Making it easy to get health information and advice	Making it easy to get health information and advice Do it well	Making it easy to get health information and advice Could do it better	Making it easy to get health information and advice Don't do it at all
Keeping me updated about routine vaccinations i.e. flu and COVID-19	Keeping me updated about routine vaccinations i.e. flu and COVID-19 Do it well	Keeping me updated about routine vaccinations i.e. flu and COVID-19 Could do it better	Keeping me updated about routine vaccinations i.e. flu and COVID-19 Don't do it at all
Support for your mental health / wellbeing when you need it	Support for your mental health / wellbeing when you need it Do it well	Support for your mental health / wellbeing when you need it Could do it better	Support for your mental health / wellbeing when you need it Don't do it at all
Taking the time to listen to me and concerns about my health	Taking the time to listen to me and concerns about my health Do it well	Taking the time to listen to me and concerns about my health Could do it better	Taking the time to listen to me and concerns about my health Don't do it at all
Talking to other health and care services you use to support you as a whole person	Talking to other health and care services you use to support you as a whole person Do it well	Talking to other health and care services you use to support you as a whole person Could do it better	Talking to other health and care services you use to support you as a whole person Don't do it at all
Highlights opportunities for me to get involved with research or clinical trials	Highlights opportunities for me to get involved with research or clinical trials Do it well	Highlights opportunities for me to get involved with research or clinical trials Could do it better	Highlights opportunities for me to get involved with research or clinical trials Don't do it at all

Question Title

* 7. What else do you think we could do to support the health and wellbeing of you and your family?

Question Title

* 8. Do you have any other comments about our new strategy?

The next and final part of our survey is completely optional but will be really helpful in allowing us to pinpoint areas of opportunity to make this plan as successful as possible. It's a series of previous experience and demographic questions - all of which are completely anonymous.

Question Title

* 9. Which hospital or healthcare centre have you visited?

Question Title

* 10. Which of the below descriptions best represent your relationship with The Royal Wolverhampton NHS Trust or Walsall Healthcare NHS Trust? Select all that apply.*

I’ve had procedures that require an overnight stay

I’ve had procedures that haven’t required an overnight stay

I’ve never had surgery or a procedure but have visited a local health facility i.e. A&E

I look after/am related to someone that has stayed overnight following a procedure

I look after/am related to someone that has had a procedure but hasn’t stayed overnight

Other (please specify)

Question Title

* 11. What, if any, changes have you made to your health/lifestyle as a result of the COVID-19 pandemic?

	Doing more of	Doing less of	About the same	Never done it
Exercising	Exercising Doing more of	Exercising Doing less of	Exercising About the same	Exercising Never done it
Eating healthier food	Eating healthier food Doing more of	Eating healthier food Doing less of	Eating healthier food About the same	Eating healthier food Never done it
Drinking alcohol	Drinking alcohol Doing more of	Drinking alcohol Doing less of	Drinking alcohol About the same	Drinking alcohol Never done it
Smoking	Smoking Doing more of	Smoking Doing less of	Smoking About the same	Smoking Never done it
Heaving health checks/attending screening appointments	Heaving health checks/attending screening appointments Doing more of	Heaving health checks/attending screening appointments Doing less of	Heaving health checks/attending screening appointments About the same	Heaving health checks/attending screening appointments Never done it
Seeking health advice from specialist websites/trusted sources i.e. NHS website	Seeking health advice from specialist websites/trusted sources i.e. NHS website Doing more of	Seeking health advice from specialist websites/trusted sources i.e. NHS website Doing less of	Seeking health advice from specialist websites/trusted sources i.e. NHS website About the same	Seeking health advice from specialist websites/trusted sources i.e. NHS website Never done it

Question Title

* 12. Is there any of the above that you think you would need further help and advice to start doing more of less of?

Question Title

* 13. Based on your most recent experience with your local hospital or health centre, how likely are you to recommend us to a friend or family member? *10 being most likely

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 14. Why have you given us this score? What did we do well and what could we improve?

Question Title

* 15. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

Prefer not to say

Question Title

* 16. What gender do you identify as?

Female

Male

Non-binary

Prefer not to self describe

Prefer not to say

Question Title

* 17. What best describes your ethnicity?

White or Caucasian

Asian/Asian British

Black/African/Caribbean/Black British

Mixed/Multiple ethnic

Prefer not to say

Other (please specify)