NHS, Our Health Matters and Communities 1st logos

Our Health Matters

Please click here to watch a short video which explains the survey.

Do you live in Hertsmere (Hertfordshire) and have experience of accessing health services and treatment as a patient, family member, or carer?

Communities 1st: www.communities1st.org.uk would really like to hear from you!
What is Our Health Matters?
Our Health Matters is a local project, part of the nationwide Core20PLUS5 scheme  It aims to tackle health inequalities (differences in health care) in specific areas of the UK. The NHS recognises that people and communities often know what they need, what will work and would really like to hear your views. This is an opportunity to take practical action to help improve health services in your area.

Why is Our Health Matters coming to Hertsmere?
The Our Health Matters project focuses on Hertsmere because research has shown us that residents in this area are not always well-supported by existing health services. They often experience health inequalities, especially with early cancer diagnosis, respiratory disease, severe mental illness, and hypertension.

Who are Communities 1st and why are they involved?
Communities 1st is a local charity that helps to develop, connect and support local voluntary and community organisations, helping to improve the quality of peoples lives across the districts of St Albans, Hertsmere, Broxbourne and East Herts. 

We are home to the St Albans, Hertsmere, Broxbourne and East Herts Volunteer Centres, providing support and guidance for those who want to become volunteers and those who want to recruit volunteers. We provide support services for older people and facilitate various meetings and events around health and wellbeing within the community and at a higher level.

Communities 1st has been chosen as a partner to deliver Our Health Matters as we support the Hertsmere community in which the project is based.

Please complete this short survey so that your lived experience can help improve health services in your area.

Please answer as many questions and provide as much information as you're comfortable with sharing.
1.Have you, or an individual you support, experienced a diagnosis of cancer, hypertension, severe mental illness, or respiratory disease? (You can tick more than one box).
2.How long after experiencing symptoms did you seek medical advice?
3.Was there anything stopping you from accessing healthcare services?
4.How quickly were you able to book a GP appointment (if relevant)?
5.How long did it take to be offered a first appointment at the hospital (if relevant)?
6.Regarding your overall treatment and care, what went well?
7.Regarding your overall treatment and care, what could be improved or changed?
8.Would you like to share your experiences in more detail with Communities 1st?
9.Do you need support or information about a specific health concern?
10.What is your age?
11.What is your ethnicity?
12.I consider myself to have a disability.
13.Are you an unpaid Carer for a friend or family member?
Thank you for taking time to complete this survey. Your feedback is very valuable.

Your feedback will be anonymised and used to inform NHS decision makers on how to improve health services for your community. 

If you would like any more information or feedback, please email: community.help@communities1st.org.uk or
call 01727 649970.  We will be very pleased to hear from you.