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How did we do? Customer satisfaction survey for health and wellbeing services with APL Health.
1.
Which of our health and wellbeing services have you used recently?
Occupational health assessment / report
Pre-placement assessment / report
Health check
Counselling
Physiotherapy
Seminar / workshop
Other (please specify)
2.
I have...
Referred a member of staff, or received a report for a member of staff
Been referred to APL Health by my employer or their insurance company
Referred myself to APL Health
Other (please specify)
3.
How helpful was the APL Health team or member of staff who worked with you?
Not at all helpful
Not that helpful
So so
Quite helpful
Very helpful
Not at all helpful
Not that helpful
So so
Quite helpful
Very helpful
4.
How good was the information / report that you received?
Not good at all
Not that good
So so
Good
Great
Not good at all
Not that good
So so
Good
Great
5.
How timely was the service you received?
Very slow / unpunctual
A bit slow / unpunctual
So so
Quite fast / punctual
Very fast / punctual
Very slow / unpunctual
A bit slow / unpunctual
So so
Quite fast / punctual
Very fast / punctual
6.
On a scale of 0 to 10,
How likely is it that you would recommend our health and wellbeing services to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
Overall, how did you find APL Health?
Terrible
1 star
2 stars
3 stars
4 stars
Great
5 stars
8.
Which member of the team at APL Health did you work with?
Katie Hughes
Katie Molyneux
Jayne Andrews
Joanne Carroll
Pat Brennan
Daniella Peers
Jamie Green
Harry Cramer
Rather not say
Other (please specify)
9.
Do you have any other comments, questions, or concerns?
10.
Your details (optional)
Name
Email Address
Phone Number