FOI Satisfaction Survey
1.
How did you find the service provided by the Freedom of Information team?
Poor
Satisfactory
Good
Very Good
N/A
Quality of service provided
Poor
Satisfactory
Good
Very Good
N/A
Timely acknowledgement of request
Poor
Satisfactory
Good
Very Good
N/A
Timeliness of information provided
Poor
Satisfactory
Good
Very Good
N/A
The degree to which the response answered your request
Poor
Satisfactory
Good
Very Good
N/A
Clarity of response
Poor
Satisfactory
Good
Very Good
N/A
Overall helpfulness of correspondence and response
Poor
Satisfactory
Good
Very Good
N/A
2.
If you responded "Poor" to any element of Q1, please advise why:
3.
If any of the information requested was withheld, were you told which exemption(s) had been applied, and why?
4.
Did you receive the information within the 20 working days allowed by the Act? If not, were you advised about the delay and kept suitably informed about your request's progress?
5.
Did you look at our Publication Scheme to try to find the information before making a request?
Yes
No
6.
Is there anything we could have done to improve the service provided?
7.
Are there any further comments you would like to make?
Current Progress,
0 of 7 answered
