Desktop Hardware Customer Satisfaction Survey Question Title * 1. (Optional) Please provide the name of your institution Question Title * 2. Which lot of the Desktop Hardware framework did you use? Lot 1 - Desktop Solutions Lot 2 - Portable Devices Lot 4 - IT Hardware Compatible with Apple Operating Systems Lot 5 - IT Disposal and Recycling Question Title * 3. How simple did you find the quote tool to use? Very Simple - straightforward to use and I experienced no issues Ok to use - but could be presented better, with more instruction Difficult to use - unable to complete request for quote process Please add further details if necessary Question Title * 4. How many quote responses did you receive when using the quote tool? Question Title * 5. Were the quotes you received competitive? Question Title * 6. Were the suppliers informative throughout the process and did they help you achieve your procurement objectives? Question Title * 7. If not, where did the suppliers fail to meet your expectations? Question Title * 8. Would you use this framework again in the future? Yes No Question Title * 9. If not, please advise why? Done