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Desktop Hardware Customer Satisfaction Survey
1.
(Optional) Please provide the name of your institution
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2.
Which lot of the Desktop Hardware framework did you use?
(Required.)
Lot 1 - Desktop Solutions
Lot 2 - Portable Devices
Lot 4 - IT Hardware Compatible with Apple Operating Systems
Lot 5 - IT Disposal and Recycling
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3.
How simple did you find the quote tool to use?
(Required.)
Very Simple - straightforward to use and I experienced no issues
Ok to use - but could be presented better, with more instruction
Difficult to use - unable to complete request for quote process
Please add further details if necessary
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4.
How many quote responses did you receive when using the quote tool?
(Required.)
*
5.
Were the quotes you received competitive?
(Required.)
*
6.
Were the suppliers informative throughout the process and did they help you achieve your procurement objectives?
(Required.)
7.
If not, where did the suppliers fail to meet your expectations?
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8.
Would you use this framework again in the future?
(Required.)
Yes
No
9.
If not, please advise why?
