East Croydon Medical Centre

We would like to ask you about your experience regarding your last visit to the practice. Thank you for helping us continue to improve the care we provide for our patients.

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* 1. Age: Please select the appropriate age group.

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* 2. Gender: Please select your gender.

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* 3. How would you rate the overall quality of service you received at our practice?

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* 4. Did you find it easy to schedule an appointment with our practice?

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* 5. How long did you have to wait for an appointment from when you first contacted the practice? (This includes telephone or face-face appointments).

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* 6. What method did you use to book your appointment today?

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* 7. How would you rate the professionalism and friendliness of our staff?

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* 8. Were you provided clear information regarding your health condition and were you involved in your treatment plan?

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* 9. How long were you waiting for to be seen?

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* 10. Were you treated with respect and dignity during your visit to our practice?

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* 11. Did you receive appropriate follow-up care or instructions after your visit to our practice?

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* 12. How likely is it that you would recommend our practice to a friend or family member?

Not at all likely
Extremely likely

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* 13. Is there any specific area where you believe our practice could improve its services?

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* 14. Would you be interested in joining our patient's participation group? This allows you to be involved in changes in the practice and join our quarterly meetings to give us feedback.

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* 15. If yes to Q14, kindly leave your details below: