Planning for the new norm

Survey ahead of our interactive session on 4th June at 11am where the results will be shared and discussed by our panel

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1. What % of your workforce have been working from home during lock down?

0% 100%
Clear
i We adjusted the number you entered based on the slider’s scale.

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2. Have you already considered how to bring employees back into the office?

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3. How difficult will it be to  plan and schedule your employees to return whilst still maintaining social distancing and safe working in your environment?

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4. My organisations processes and technology for planning and scheduling supports requirements post lock down, allowing me to schedule safe working whilst providing employees autonomy?

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5. What % of your business do you think will remain as Home Working or a hybrid of Home and  Office working?

0% 100%
Clear
i We adjusted the number you entered based on the slider’s scale.

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6. What (if any) changes have you seen  in channel usage?

  During Lock Down Your Assumption After Lock Down (Compared to Prior)
Face to Face
Voice
Messaging
Chat
Email/Web Mail
Automation/Chat Bot
Mail

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7. Have you seen a change in Quality, Productivity, NPS or other employee metrics whilst working from home has been implemented?

  Increased Stayed the Same Decreased Unknown
Quality
Productivity
Sickness
Attrition
NPS
ESat

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8. If employees have changed working patterns during Lock Down how well do they meet business needs?

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9. The results of this survey will be discussed on of Homeworking Series event on 4th June at 11am - please leave your details below if you would like more information on this free event and/or would like a copy of the results.  Thanks 

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