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Event Centre Satisfaction Survey

How Are We Doing?

We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)

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* 1. What type of Event did you take part in?

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* 2. Please rate your experience PRIOR TO THE EVENT.

	Excellent	Good	Adequate	Poor	Unacceptable
Marketing	Marketing Excellent	Marketing Good	Marketing Adequate	Marketing Poor	Marketing Unacceptable
Telephone Support	Telephone Support Excellent	Telephone Support Good	Telephone Support Adequate	Telephone Support Poor	Telephone Support Unacceptable

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* 3. Please rate your opinion of the WEBSITE.

	Excellent	Good	Adequate	Poor	Unacceptable
Value of Information	Value of Information Excellent	Value of Information Good	Value of Information Adequate	Value of Information Poor	Value of Information Unacceptable
Punctuality	Punctuality Excellent	Punctuality Good	Punctuality Adequate	Punctuality Poor	Punctuality Unacceptable
Ease of Use	Ease of Use Excellent	Ease of Use Good	Ease of Use Adequate	Ease of Use Poor	Ease of Use Unacceptable

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* 4. Please let us know what you think of our FACILITIES.

	Excellent	Good	Adequate	Poor	Unacceptable
Main Arenas	Main Arenas Excellent	Main Arenas Good	Main Arenas Adequate	Main Arenas Poor	Main Arenas Unacceptable
Warm Up Arenas	Warm Up Arenas Excellent	Warm Up Arenas Good	Warm Up Arenas Adequate	Warm Up Arenas Poor	Warm Up Arenas Unacceptable
Show Jumps and Other Equipment	Show Jumps and Other Equipment Excellent	Show Jumps and Other Equipment Good	Show Jumps and Other Equipment Adequate	Show Jumps and Other Equipment Poor	Show Jumps and Other Equipment Unacceptable
Showers and Toilets	Showers and Toilets Excellent	Showers and Toilets Good	Showers and Toilets Adequate	Showers and Toilets Poor	Showers and Toilets Unacceptable
Stabling	Stabling Excellent	Stabling Good	Stabling Adequate	Stabling Poor	Stabling Unacceptable

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* 5. Please tell us how you rate our STAFF.

	Excellent	Good	Adequate	Poor	Unacceptable
Stewards and Officials	Stewards and Officials Excellent	Stewards and Officials Good	Stewards and Officials Adequate	Stewards and Officials Poor	Stewards and Officials Unacceptable
Judges	Judges Excellent	Judges Good	Judges Adequate	Judges Poor	Judges Unacceptable
Show Office	Show Office Excellent	Show Office Good	Show Office Adequate	Show Office Poor	Show Office Unacceptable

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* 6. Please let us know what you think of the PAVILION.

	Excellent	Good	Adequate	Poor	Unacceptable
Value for Money	Value for Money Excellent	Value for Money Good	Value for Money Adequate	Value for Money Poor	Value for Money Unacceptable
Quality of Food	Quality of Food Excellent	Quality of Food Good	Quality of Food Adequate	Quality of Food Poor	Quality of Food Unacceptable
Quality of Service	Quality of Service Excellent	Quality of Service Good	Quality of Service Adequate	Quality of Service Poor	Quality of Service Unacceptable

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* 7. What about the OTHER CATERING on the showground.

	Excellent	Good	Adequate	Poor	Unacceptable
Value for Money	Value for Money Excellent	Value for Money Good	Value for Money Adequate	Value for Money Poor	Value for Money Unacceptable
Quality of Food	Quality of Food Excellent	Quality of Food Good	Quality of Food Adequate	Quality of Food Poor	Quality of Food Unacceptable
Quality of Service	Quality of Service Excellent	Quality of Service Good	Quality of Service Adequate	Quality of Service Poor	Quality of Service Unacceptable

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* 8. How do you rate our GENERAL IMPRESSION.

	Excellent	Good	Adequate	Poor	Unacceptable
Cleanliness of Showground	Cleanliness of Showground Excellent	Cleanliness of Showground Good	Cleanliness of Showground Adequate	Cleanliness of Showground Poor	Cleanliness of Showground Unacceptable
Overall Impression on Arrival	Overall Impression on Arrival Excellent	Overall Impression on Arrival Good	Overall Impression on Arrival Adequate	Overall Impression on Arrival Poor	Overall Impression on Arrival Unacceptable
Lasting Memory	Lasting Memory Excellent	Lasting Memory Good	Lasting Memory Adequate	Lasting Memory Poor	Lasting Memory Unacceptable

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* 9. OVERALL, how do you rate our events?

Excellent

Good

Adequate

Poor

Unacceptable

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* 10. Overall, is our performance ...

Getting much better?

Getting better?

Staying at about the same level?

Getting worse?

Getting much worse?

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* 11. Based on our how much you enjoyed the above event, how likely is it that you will come to us again?

Certain

Very likely

Somewhat likely

Unlikely

Very unlikely

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* 12. If you have any suggestions regarding how we could improve our shows and events, please write in the box below.
If you would like a response, please email your query to vanessa@cricklands.com as these surveys are anonymous.