Copy of UCL Online Course Satisfaction Survey
1.
Overall, how satisfied or dissatisfied are you with the course?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
Which of the following words would you use to describe the online course? Select all that apply.
Great value for money
Better than expected
Fun and engaging
The right level for me
A bit too difficult
Very difficult
Not what I expected
Over priced
Other (please specify)
3.
How well does the course content meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How would you rate the quality of the course?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
How would you rate the value for money of the product?
Excellent
Above average
Average
Below average
Poor
6.
How responsive have we been to your questions or concerns about the course?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How long have you been a customer of UCL Online?
This is my first purchase
I've done a few online courses
1 - 2 years
3 or more years
8.
How likely are you to purchase any of our online courses again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10.
Please let us know if there improvements we could make to this course:
Current Progress,
0 of 10 answered