Copy of UCL Online Course Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied are you with the course?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 2. Which of the following words would you use to describe the online course? Select all that apply.

Great value for money

Better than expected

Fun and engaging

The right level for me

A bit too difficult

Very difficult

Not what I expected

Over priced

Other (please specify)

Question Title

* 3. How well does the course content meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Question Title

* 4. How would you rate the quality of the course?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 5. How would you rate the value for money of the product?

Excellent

Above average

Average

Below average

Poor

Question Title

* 6. How responsive have we been to your questions or concerns about the course?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

Question Title

* 7. How long have you been a customer of UCL Online?

This is my first purchase

I've done a few online courses

1 - 2 years

3 or more years

Question Title

* 8. How likely are you to purchase any of our online courses again?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 9. How likely is it that you would recommend this service to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Copy of UCL Online Course Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied are you with the course?

Question Title

* 2. Which of the following words would you use to describe the online course? Select all that apply.

Question Title

* 3. How well does the course content meet your needs?

Question Title

* 4. How would you rate the quality of the course?

Question Title

* 5. How would you rate the value for money of the product?

Question Title

* 6. How responsive have we been to your questions or concerns about the course?

Question Title

* 7. How long have you been a customer of UCL Online?

Question Title

* 8. How likely are you to purchase any of our online courses again?

Question Title

* 9. How likely is it that you would recommend this service to a friend or colleague?

Question Title

* 10. Please let us know if there improvements we could make to this course: