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Cwm Taf Morgannwg University Health Board Restaurant/Coffee Shop Customer Satisfaction Survey
1.
Which of these best describes you?
Female
Male
Prefer not to say
Something else
2.
What is your age?
16 and under
17 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 to 74
75 or older
3.
Are you a:
Patient
Staff Member
Visitor
4.
Which Restaurant or Coffee Shop did you attend?
Prince Charles Hospital Restaurant
Royal Glamorgan Hospital Restaurant
Princess of Wales Hospital Restaurant/Coffee Shop
Ysbyty Cwm Rhondda BarBarista+/Coffee Shop
Ysbyty Cwm Cynon BarBarista+/Coffee Shop
Glanrhyd Hospital Restaurant
Keir Hardie Health Park BarBarista+/Coffee Shop
Prince Charles BarBarista/Coffee Shop
Dewi Sant BarBarista/Coffee Shop
Royal Glamorgan BarBarista/Coffee Shop
5.
What time of day did you visit?
08.00am -12.00pm
12.00pm - 14.00pm
15.00pm - 18.00pm
6.
Were you satisfied with the choice of hot/cold drinks?
Yes
No
7.
Were you satisfied with the choice of hot/cold food options?
Yes
No
8.
Were you satisfied with the choice of healthier options available?
Yes
No
Other (please specify)
9.
Did you feel you had value for money?
Yes
No
10.
Was your food/drink of good quality?
Yes
No
11.
Did you find the surroundings and furnishings comfortable?
Yes
NO
12.
Were you satisfied with the customer service that you received?
Yes
No
13.
Was the directional signage easy to follow and helpful with finding our restaurant or coffee shop?
Yes
No
14.
Were you satisfied with the choice available in the vending machines that provide an out of hours service?
Yes
No
N/A
15.
Feedback is important to us. Please leave comments below or use this space to explain your answers, if applicable. (N.B. do not include names of staff or any other personal identifiable information)
