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Texecom Customer Satisfaction Questionnaire 2023

At Texecom we strive to achieve the highest levels of customer satisfaction so that we can continually add value to your business.
We would be grateful if you could complete this questionnaire to enable us to define where we exceed your expectations, and where we need to improve.
The results from this questionnaire will form part of a long-term strategy review process, which will ultimately be a tool to improve the products and services Texecom offers to all of its customers.
The questionnaire will take less than 4 minutes to complete.
To thank you for taking the time to complete in this short questionnaire, all responses will be entered into a draw to win one of the following:
Four Ball at a Top Golf Course or a new Apple HomePod
1.In the last 12 months, has your usage of Texecom products & services in...(Required.)
Increased
Stayed Consistent
Decreased
Commercial
Residential
2.How would you rate Texecom in the following business areas?(Required.)
Sales Team
Technical Support
Marketing & Information 
Training
Innovation 
3.Is Texecom your preferred manufacturer for...(Required.)
Commercial 
Residential
4.Please tick which other security intruder manufacturers you purchase from?(Required.)
5.What percentage of your business is generated from.....
Intruder
CCTV
Access Control
Fire
6.On average how many monitored systems do you install a year?(Required.)
7.In your opinion what should Texecom continue to do, in order to support your business objectives over the next 12 months?
8.In your opinion what should Texecom start doing, in order to support your business objectives over the next 12 months?
9.In your opinion what should Texecom stop doing, in order to support your business objectives over the next 12 months?
10.How satisfied are you with the product quality from Texecom?(Required.)
11.
On a scale of 0 to 10,
How likely is it that you would recommend Texecom to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likelyExtremely likely
12.Any other comments?
Current Progress,
0 of 14 answered