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Claims Handling

InsTech London has created a survey to review how the insurance industry is managing its claims process with regard to efficiency, speed and use of technology. We would very much welcome your answers to the questions below. Responses to this survey will be anonymous unless you wish to contact us. You are welcome to join us for our discussion on the results at our event on 27th May at 12 noon. Registration details here.
 
To receive a copy of the survey results please email us: hello@instech.london or provide your email address at the end of the survey.
 
1.What is the average time to settle a claim in your company for the following class of business; property?
2.What are the three key challenges you face in securing overall reductions in the claims lifecycle?
3.What is the largest element of your overall claims costs?
4.In your experience of working with new technologies to reduce the costs incurred in question 3), please give an example of any improvement projects successfully implemented in the last 24 months.
5.How well would you say your company has successfully deployed new digitization and technology-led solutions in modernising your end-to-end claims process?
6.How much has your company implemented remote claims inspection and assessment  technology in your claim process?
7.If you would like to receive a copy of the final survey responses please provide your email address below.
Current Progress,
0 of 7 answered