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Scenesafe Satisfaction Survey
As an organisation, we strive to continually improve our goods/services to our customers. Your results will help us to continue to do this and we really appreciate your time in completing this short survey.
1.
How responsive has Scenesafe been to your questions or concerns about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
2.
What qualities are most important to your organisation when working with suppliers? (Select all that apply)
Turnaround of goods/services
ISO Accreditations
Customer Service
Large range of products/capability for bespoke items
Regulatory Compliance
Financial Stability
Other (please specify)
3.
Has SceneSafe’s compliance to ISO 18385:2016 reduced the batch testing within your organisation?
A great deal
A lot
A moderate amount
A little
None at all
None of the above (We do not purchase ISO 18385:2016 products)
4.
What is your preferred contact method when receiving communication from SceneSafe? (Select all that apply)
Email
Telephone
Teams
Face to Face meetings
Other (please specify)
5.
Is there anything we can do to improve your experience with us?
6.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
7.
This survey is anonymous. But if you would like a response to any queries raised, please provide your contact details and we will be in touch!
Name
Company
Email Address
Phone Number