Sales Quiz Question Title * 1. Which of the following is in the right order? marketing, CRM, sales marketing, sales, CRM sales, marketing, CRM sales, CRM, marketing CRM, sales, marketing Question Title * 2. What is the ultimate purpose of sales? to generate profit, whether or not the customer benefits to create value for customers and retain some as profit to ensure the business stays afloat to build a relationship with customers to provide funds for reinvestment Question Title * 3. Should you sell what people want or what they need? what they want, as if they're wrong they'll know it's their fault neither; it's up to you what to sell people there's no difference; what they want is what they need what they need, but you should explain this during the sale what they need, as they'll soon thank you for it afterwards Question Title * 4. What value might we create during sales? education about best practice information about our products intelligence about the prospect intelligence about competitors information about our company Question Title * 5. Which of the following could not be a DMU? a volunteer committee a sole trader a company board a group of friends a young family Question Title * 6. What is the first step of the Challenger Sale? the Warmer the Reframe the Perceptive Question the ChitChat the Handshake Question Title * 7. Which of the following is in the correct order? reframe, rational drowning, emotional impact reframe, emotional impact, rational drowning reframe then back-and-forth between rational drowning and emotional impact back-and-forth between reframe, emotional impact, rational drowning it doesn't matter Question Title * 8. What is the purpose of the reframe? stop talking about price demonstrate your knowledge undermine your competitors explain missed opportunities focus on your profitable lines Question Title * 9. Which of the following ISN'T a reason to ask a perceptive question? change the subject uncover competitor intelligence showcase your experience get the customer talking gain customer insight Question Title * 10. When can you use the Challenger Sale? when designing your website when drafting a brochure when producing case studies when speaking to a prospect all of the above Done