Chester Residents Associations Group (CRAG) Anti-Social Behaviour Survey

CRAG has identified Chester city centre anti-social behaviour as one of its key issues. Problems around drug use, street drinking and begging seem particularly prevalent. To help better understand how ASB is influencing how residents use the city centre, we would like you to complete this short survey. The results will be collated and shared with Cheshire West & Chester Council (CW&C) and Cheshire Police to help them to understand the impact that ASB is having in order to direct resources more effectively. The survey should take 6-8 minutes to complete and we recommend that you complete this on a device with a larger screen rather than a smartphone. A similar questionnaire is being conducted by CH1ChesterBID to Chester businesses as a joint approach with CRAG to understand this issue from an overall point of view. Your individual input will remain anonymous unless you give your specific permission.

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* 1. Full Postcode

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* 2. Do you feel that anti-social behaviour has increased or decreased in the last twelve months? (select one option)

Decreased significantly

Decreased slightly

Stayed the same

Increased slightly

Increase significantly

Please comment on why you feel this way:

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* 3. Have you changed how you use the city centre as a result of anti-social behaviour?

Yes

If yes, please explain how this has changed the way you use the city centre

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* 4. What type of anti-social behaviour have you witnessed/observed in the City Centre between 1 Dec 2019 - 31 Jan 2020 (tick all which apply)

	Never	Monthly	Weekly	Daily	N/A did not visit the city centre
Abusive & foul language	Abusive & foul language Never	Abusive & foul language Monthly	Abusive & foul language Weekly	Abusive & foul language Daily	Abusive & foul language N/A did not visit the city centre
Alcohol - consumption on the street	Alcohol - consumption on the street Never	Alcohol - consumption on the street Monthly	Alcohol - consumption on the street Weekly	Alcohol - consumption on the street Daily	Alcohol - consumption on the street N/A did not visit the city centre
Alcohol - street drinking that has resulted in drunkenness and anti-social behaviour	Alcohol - street drinking that has resulted in drunkenness and anti-social behaviour Never	Alcohol - street drinking that has resulted in drunkenness and anti-social behaviour Monthly	Alcohol - street drinking that has resulted in drunkenness and anti-social behaviour Weekly	Alcohol - street drinking that has resulted in drunkenness and anti-social behaviour Daily	Alcohol - street drinking that has resulted in drunkenness and anti-social behaviour N/A did not visit the city centre
Begging - people sat in a position to beg	Begging - people sat in a position to beg Never	Begging - people sat in a position to beg Monthly	Begging - people sat in a position to beg Weekly	Begging - people sat in a position to beg Daily	Begging - people sat in a position to beg N/A did not visit the city centre
Begging - people sat asking for money	Begging - people sat asking for money Never	Begging - people sat asking for money Monthly	Begging - people sat asking for money Weekly	Begging - people sat asking for money Daily	Begging - people sat asking for money N/A did not visit the city centre
Begging - people approaching others asking for money	Begging - people approaching others asking for money Never	Begging - people approaching others asking for money Monthly	Begging - people approaching others asking for money Weekly	Begging - people approaching others asking for money Daily	Begging - people approaching others asking for money N/A did not visit the city centre
Unattended bedding or personal belongings	Unattended bedding or personal belongings Never	Unattended bedding or personal belongings Monthly	Unattended bedding or personal belongings Weekly	Unattended bedding or personal belongings Daily	Unattended bedding or personal belongings N/A did not visit the city centre
Littering - discarded food, drink, personal possessions left in shop doorways	Littering - discarded food, drink, personal possessions left in shop doorways Never	Littering - discarded food, drink, personal possessions left in shop doorways Monthly	Littering - discarded food, drink, personal possessions left in shop doorways Weekly	Littering - discarded food, drink, personal possessions left in shop doorways Daily	Littering - discarded food, drink, personal possessions left in shop doorways N/A did not visit the city centre
Human excrement or vomit in public spaces	Human excrement or vomit in public spaces Never	Human excrement or vomit in public spaces Monthly	Human excrement or vomit in public spaces Weekly	Human excrement or vomit in public spaces Daily	Human excrement or vomit in public spaces N/A did not visit the city centre
Dog fouling	Dog fouling Never	Dog fouling Monthly	Dog fouling Weekly	Dog fouling Daily	Dog fouling N/A did not visit the city centre
Public urination	Public urination Never	Public urination Monthly	Public urination Weekly	Public urination Daily	Public urination N/A did not visit the city centre
Discarded syringes and drug paraphernalia	Discarded syringes and drug paraphernalia Never	Discarded syringes and drug paraphernalia Monthly	Discarded syringes and drug paraphernalia Weekly	Discarded syringes and drug paraphernalia Daily	Discarded syringes and drug paraphernalia N/A did not visit the city centre
Drug Dealing	Drug Dealing Never	Drug Dealing Monthly	Drug Dealing Weekly	Drug Dealing Daily	Drug Dealing N/A did not visit the city centre
People taking drugs	People taking drugs Never	People taking drugs Monthly	People taking drugs Weekly	People taking drugs Daily	People taking drugs N/A did not visit the city centre
People under the influence of drugs	People under the influence of drugs Never	People under the influence of drugs Monthly	People under the influence of drugs Weekly	People under the influence of drugs Daily	People under the influence of drugs N/A did not visit the city centre
Inappropriate use of public space e.g. rowdy/inconsiderate behaviour (e.g. blocking footways)	Inappropriate use of public space e.g. rowdy/inconsiderate behaviour (e.g. blocking footways) Never	Inappropriate use of public space e.g. rowdy/inconsiderate behaviour (e.g. blocking footways) Monthly	Inappropriate use of public space e.g. rowdy/inconsiderate behaviour (e.g. blocking footways) Weekly	Inappropriate use of public space e.g. rowdy/inconsiderate behaviour (e.g. blocking footways) Daily	Inappropriate use of public space e.g. rowdy/inconsiderate behaviour (e.g. blocking footways) N/A did not visit the city centre
Intimidating behaviour	Intimidating behaviour Never	Intimidating behaviour Monthly	Intimidating behaviour Weekly	Intimidating behaviour Daily	Intimidating behaviour N/A did not visit the city centre
Violence or threats of violence on another person	Violence or threats of violence on another person Never	Violence or threats of violence on another person Monthly	Violence or threats of violence on another person Weekly	Violence or threats of violence on another person Daily	Violence or threats of violence on another person N/A did not visit the city centre
Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability	Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability Never	Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability Monthly	Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability Weekly	Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability Daily	Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability N/A did not visit the city centre
Excessive loud music from street performers	Excessive loud music from street performers Never	Excessive loud music from street performers Monthly	Excessive loud music from street performers Weekly	Excessive loud music from street performers Daily	Excessive loud music from street performers N/A did not visit the city centre
Excessive loud noise from venues	Excessive loud noise from venues Never	Excessive loud noise from venues Monthly	Excessive loud noise from venues Weekly	Excessive loud noise from venues Daily	Excessive loud noise from venues N/A did not visit the city centre
Noise from premises alarms	Noise from premises alarms Never	Noise from premises alarms Monthly	Noise from premises alarms Weekly	Noise from premises alarms Daily	Noise from premises alarms N/A did not visit the city centre
Excessive vehicle noise from cars revving engines / sounding horns	Excessive vehicle noise from cars revving engines / sounding horns Never	Excessive vehicle noise from cars revving engines / sounding horns Monthly	Excessive vehicle noise from cars revving engines / sounding horns Weekly	Excessive vehicle noise from cars revving engines / sounding horns Daily	Excessive vehicle noise from cars revving engines / sounding horns N/A did not visit the city centre
Fly tipping, dumping	Fly tipping, dumping Never	Fly tipping, dumping Monthly	Fly tipping, dumping Weekly	Fly tipping, dumping Daily	Fly tipping, dumping N/A did not visit the city centre
Graffiti	Graffiti Never	Graffiti Monthly	Graffiti Weekly	Graffiti Daily	Graffiti N/A did not visit the city centre
Vandalism	Vandalism Never	Vandalism Monthly	Vandalism Weekly	Vandalism Daily	Vandalism N/A did not visit the city centre
Youth nuisance inside premises	Youth nuisance inside premises Never	Youth nuisance inside premises Monthly	Youth nuisance inside premises Weekly	Youth nuisance inside premises Daily	Youth nuisance inside premises N/A did not visit the city centre
Youth nuisance outside premises	Youth nuisance outside premises Never	Youth nuisance outside premises Monthly	Youth nuisance outside premises Weekly	Youth nuisance outside premises Daily	Youth nuisance outside premises N/A did not visit the city centre

Other (please specify incident and frequency)

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* 5. Do you report incidents of anti-social behaviour?

Yes

Sometimes

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* 6. If you don't report anti-social behaviour, why not? (Tick all which apply)

Did't know who to contact

Think it will be a waste of time

Heard from others in the area that it didn't achieve anything

Concern about repercussions from perpetrators of anti-social behaviour

Resolved it myself

Other (please specify)

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* 7. If you DO report anti-social behaviour, who do you report it to? (tick all which apply)

	I believe my complaints were taken seriously	I believe my complaints were not taken seriously	The incidents were always resolved	The incidents were resolve 50% or more of the time	The incidents were resolved less that 50% of the time	The incidents were never resolved
Cheshire Police on 101	Cheshire Police on 101 I believe my complaints were taken seriously	Cheshire Police on 101 I believe my complaints were not taken seriously	Cheshire Police on 101 The incidents were always resolved	Cheshire Police on 101 The incidents were resolve 50% or more of the time	Cheshire Police on 101 The incidents were resolved less that 50% of the time	Cheshire Police on 101 The incidents were never resolved
Cheshire Police on 999	Cheshire Police on 999 I believe my complaints were taken seriously	Cheshire Police on 999 I believe my complaints were not taken seriously	Cheshire Police on 999 The incidents were always resolved	Cheshire Police on 999 The incidents were resolve 50% or more of the time	Cheshire Police on 999 The incidents were resolved less that 50% of the time	Cheshire Police on 999 The incidents were never resolved
Police Officer	Police Officer I believe my complaints were taken seriously	Police Officer I believe my complaints were not taken seriously	Police Officer The incidents were always resolved	Police Officer The incidents were resolve 50% or more of the time	Police Officer The incidents were resolved less that 50% of the time	Police Officer The incidents were never resolved
PCSO	PCSO I believe my complaints were taken seriously	PCSO I believe my complaints were not taken seriously	PCSO The incidents were always resolved	PCSO The incidents were resolve 50% or more of the time	PCSO The incidents were resolved less that 50% of the time	PCSO The incidents were never resolved
Cheshire Police on-line	Cheshire Police on-line I believe my complaints were taken seriously	Cheshire Police on-line I believe my complaints were not taken seriously	Cheshire Police on-line The incidents were always resolved	Cheshire Police on-line The incidents were resolve 50% or more of the time	Cheshire Police on-line The incidents were resolved less that 50% of the time	Cheshire Police on-line The incidents were never resolved
Ward Councillor	Ward Councillor I believe my complaints were taken seriously	Ward Councillor I believe my complaints were not taken seriously	Ward Councillor The incidents were always resolved	Ward Councillor The incidents were resolve 50% or more of the time	Ward Councillor The incidents were resolved less that 50% of the time	Ward Councillor The incidents were never resolved
CW&C website	CW&C website I believe my complaints were taken seriously	CW&C website I believe my complaints were not taken seriously	CW&C website The incidents were always resolved	CW&C website The incidents were resolve 50% or more of the time	CW&C website The incidents were resolved less that 50% of the time	CW&C website The incidents were never resolved
CW&C helpline	CW&C helpline I believe my complaints were taken seriously	CW&C helpline I believe my complaints were not taken seriously	CW&C helpline The incidents were always resolved	CW&C helpline The incidents were resolve 50% or more of the time	CW&C helpline The incidents were resolved less that 50% of the time	CW&C helpline The incidents were never resolved
Council Officer	Council Officer I believe my complaints were taken seriously	Council Officer I believe my complaints were not taken seriously	Council Officer The incidents were always resolved	Council Officer The incidents were resolve 50% or more of the time	Council Officer The incidents were resolved less that 50% of the time	Council Officer The incidents were never resolved

Other (please specify)

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* 8. Have you any other comments or suggestions on what could help reduce ASB in the City Centre?

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* 9. Would you be interested in meeting with the Police and Council as part of joint CRAG/BID representation to discuss the results of this survey and what they are going to do to address the concerns of residents and local businesses alike?

Yes

If yes please provide your contact details.