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To help us ensure that our service meets your requirements and provide you with an excellent experience, Sunlight Care Group appreciates you taking the time to complete the following questionnaire. We will analyze your answers in order to ensure that we facilitate a continual improvement ethos for all our services.

Your opinion is important to us, so that we can enhance your future experience(s) with our services and allow us to ensure our on-going commitment for care, “in pursuit of excellence”.

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* 1. Name:

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* 2. Name of person being cared for by Sunlight Care:

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* 3. How likely is it that you would recommend Sunlight Care to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 4. Overall, how satisfied or dissatisfied are you with our company?

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* 5. How well does our service meet the needs of your friend/family member?

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* 6. How would you rate the quality of the product?

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* 7. Do Sunlight Care Group Carers arrive on time?

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* 8. Do you know who to contact if you have a concern?

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* 9. How responsive have we been to your questions or concerns about our products?

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* 10. On a scale of 1 to 10, how happy are you with the service provided?

0 10
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i We adjusted the number you entered based on the slider’s scale.

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* 11. What can we do to improve our service?

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* 12. Do you have any other comments, questions, or concerns?

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* 13. Do you give Vista Care Solutions Ltd T/A Sunlight Group Permission for the above comments to be used for training and promotional material?

0 of 13 answered
 

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